Hollister Co. – Assistant Manager, Liverpool One
Hollister Co. – Assistant Manager, Liverpool One

Hollister Co. – Assistant Manager, Liverpool One

Liverpool Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily store operations, drive sales, and create an amazing customer experience.
  • Company: Join Abercrombie & Fitch Co., a global leader in fashion retail with a focus on community.
  • Benefits: Enjoy bonuses, discounts, paid time off, and career development opportunities.
  • Why this job: Be part of a vibrant team that values creativity, inclusion, and personal growth.
  • Qualifications: Bachelor's degree or one year of supervisory experience; strong problem-solving and team-building skills.
  • Other info: Opportunities for advancement with a promote-from-within philosophy.

The predicted salary is between 28800 - 43200 £ per year.

Hollister Co. – Assistant Manager, Liverpool One

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You\’ll Do

  • Customer Experience
  • Drive Sales
  • OMNI Channel Fulfillment
  • Store Presentation and Sales Floor Supervision
  • Store & Stockroom Operations
  • Staffing, Scheduling, and Payroll Management
  • Training and Development
  • Communication
  • Asset Protection

What It Takes

  • Bachelor\’s Degree OR one year of supervisory experience in a customer-facing role
  • Fluency in English
  • Strong problem-solving skills
  • Inclusion & Diversity Awareness
  • Ability to show up in a fast-paced and challenging environment
  • Team building skills
  • Self-starter
  • Drive to achieve results
  • Multi-Tasking
  • Fashion Interest & Knowledge

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Indefinite Contracts
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount
  • Private Medical Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • Pension Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement, we believe in promoting from within
  • A Global Team of People Who\’ll Celebrate you for Being YOU

*Pending completion of 90 day probationary period

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

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Hollister Co. – Assistant Manager, Liverpool One employer: Abercrombie & Fitch

Abercrombie & Fitch Co. is an exceptional employer that prioritises its people and fosters a vibrant work culture in Liverpool One. With a strong focus on employee growth, our Assistant Managers benefit from a promote-from-within philosophy, extensive training, and development opportunities, alongside competitive benefits such as quarterly bonuses, paid time off, and merchandise discounts. Join us to be part of a diverse team that values creativity, inclusivity, and community engagement, making every day at work meaningful and rewarding.
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Contact Detail:

Abercrombie & Fitch Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hollister Co. – Assistant Manager, Liverpool One

Tip Number 1

Familiarise yourself with Hollister's brand values and customer service philosophy. Understanding their approach to inclusivity and community engagement will help you align your responses during interviews.

Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive sales and improve customer experiences will set you apart.

Tip Number 3

Research current fashion trends and be ready to discuss how they relate to Hollister's offerings. Your passion for fashion can demonstrate your fit for the role and your ability to connect with customers.

Tip Number 4

Network with current or former employees of Hollister to gain insights into the company culture and expectations for the Assistant Manager role. This insider knowledge can give you an edge in your application process.

We think you need these skills to ace Hollister Co. – Assistant Manager, Liverpool One

Sales Analysis
Customer Service Excellence
Operational Efficiency
Creative Problem-Solving
Team Leadership
Recruitment and Training
Staff Engagement
Time Management
Multi-tasking
Fashion Knowledge
Inclusion and Diversity Awareness
Strong Communication Skills
Self-Starter Attitude
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team management. Use specific examples that demonstrate your ability to drive sales and manage store operations effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail, as well as your understanding of Hollister's brand values. Mention how your skills align with the responsibilities of the Assistant Manager role.

Highlight Leadership Experience: Emphasise any previous supervisory roles or experiences where you successfully led a team. Discuss your approach to training and developing staff, as this is crucial for the position.

Showcase Problem-Solving Skills: Provide examples in your application of how you've tackled challenges in a fast-paced environment. This could include improving sales performance or enhancing customer satisfaction.

How to prepare for a job interview at Abercrombie & Fitch

Show Your Sales Savvy

As an Assistant Manager, you'll need to drive sales results. Be prepared to discuss your previous experiences in boosting sales and how you analyse business performance. Use specific examples to demonstrate your understanding of sales strategies.

Highlight Your People Skills

This role involves a lot of people management, so be ready to talk about your experience in recruiting, training, and developing team members. Share stories that showcase your ability to build a strong, inclusive team environment.

Demonstrate Your Creativity

Since the position requires creative input for store presentation and styling, think of ways you've previously contributed creatively in a retail setting. Bring ideas or examples of how you would enhance the customer experience through visual merchandising.

Prepare for Fast-Paced Scenarios

The job description mentions a fast-paced environment, so be ready to discuss how you handle pressure and multitask effectively. Prepare examples of situations where you've successfully managed multiple responsibilities at once.

Hollister Co. – Assistant Manager, Liverpool One
Abercrombie & Fitch
Location: Liverpool

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