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- Tasks: Lead the team to create an amazing shopping experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy flexible hours, employee discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team and make a real impact in-store.
- Qualifications: Retail experience preferred; strong communication skills are a must.
- Other info: Work in a dynamic environment with a focus on personal growth.
The predicted salary is between 11 - 15 £ per hour.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
As a Key Lead (m/w/d), you are responsible for ensuring all customers receive a quality in-store experience. Key Leads support by taking responsibility on the sales floor, acting as a point of contact for sales floor and stock associates, and training them. Additionally, they ensure that store operations run smoothly. Key Leads are part of the management team, taking responsibility for the store's performance by ensuring customer experience on the sales floor and achieving daily sales targets with the team.
Your Responsibilities:
- Opening and closing routine
- Product knowledge and brand awareness
- Understanding and analysing key figures and sales
- A proactive mindset and attention to detail
- Register/Point of Sales use
- Asset protection
- Responsibility for product presentation and sales floor
- Ensuring system processes
Your Work Schedule:
The schedule will vary weekly, with a minimum of 20 hours per week. Availability on Saturdays and Sundays, as well as certain holidays, is required. Additionally, hours may increase during peak times to meet business needs.
Qualifications:
- Education - High School Diploma/G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience preferred
- Supervisor/Managerial Experience - No supervisory/management experience required
- CEFR B2 Fluency in English & German required
- Customer focus
- Communication and interpersonal interaction skills
- Fashion trend knowledge
- Outgoing and assertive
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-tasking ability
- Applied learning and work ethic
- Experience with Omni Channel Services
What You’ll Get:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Employee assistance program; access to free psychological and behavioural health counselling
- Flexible Schedule
- Opportunities for Career Advancement
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
The starting rate for this position is €14.98 per hour. The starting rate and range may be modified in the future.
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister Co. – Key Lead (m/w/d), Donauzentrum in Birmingham employer: Abercrombie & Fitch
Contact Detail:
Abercrombie & Fitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. – Key Lead (m/w/d), Donauzentrum in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, dive into Abercrombie & Fitch's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your thoughts clearly during the actual interview.
✨Tip Number 3
Dress the part! Since you're applying for a position at Hollister, make sure your outfit reflects the brand's style. This shows that you understand their aesthetic and are ready to represent them.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hollister Co. – Key Lead (m/w/d), Donauzentrum in Birmingham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for fashion and customer service.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any retail or supervisory roles you've had, and how they relate to the Key Lead position. We love seeing how you connect your skills to our needs!
Show Your Availability: Since the role requires flexibility, be clear about your availability in your application. Let us know when you can work, especially on weekends and holidays, as this will help us understand how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Abercrombie & Fitch
✨Know the Brand Inside Out
Before your interview, make sure you research Hollister and Abercrombie & Fitch Co. Understand their values, product lines, and target audience. This knowledge will help you demonstrate your passion for the brand and how you can contribute to enhancing the customer experience.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience, even if it’s just a year. Highlight specific examples where you provided excellent customer service or contributed to sales goals. This will show that you understand the importance of customer focus and team achievement.
✨Demonstrate Leadership Potential
As a Key Lead, you'll be part of the management team. Share any experiences where you've taken initiative or led a project, even in informal settings. This will illustrate your proactive thinking and ability to guide others, which is crucial for this role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the Key Lead role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
