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For Companies At a Glance
- Tasks: Drive sales, manage store operations, and lead a dynamic team.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy competitive pay, discounts, and opportunities for career growth.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Bachelor’s degree or supervisory experience in a customer-facing role.
- Other info: Flexible hours and a promote-from-within culture for future leaders.
The predicted salary is between 18 - 27 £ per hour.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You’ll Do
- Customer Experience
- Drives Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
- Bachelor’s degree OR one year of supervisory experience in a customer-facing role
- Strong problem-solving skills
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Strong interpersonal and communication skills
- Drive to achieve results
- Adaptability / Flexibility
- Multi-Tasking
- Fashion Interest & Knowledge
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Incentive Bonus Program
- Paid Time Off
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Medical, Dental and Vision Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- 401(K) Savings Plan with Company Match
- Training and Development
- Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who'll Celebrate you for Being YOU
The starting rate for this position is $23.00 per hour (i.e., the recruiting pay range for this position is $23.00 - $23.00 per hour). The starting rate and range may be modified in the future.
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister Co. – Assistant Manager, Stonewood Center in Birmingham employer: Abercrombie & Fitch
Contact Detail:
Abercrombie & Fitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. – Assistant Manager, Stonewood Center in Birmingham
✨Tip Number 1
Get to know the brand! Before your interview, dive into Hollister's vibe and values. Familiarise yourself with their products and customer experience. This will help you connect your skills to what they’re all about.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your problem-solving skills and how you can drive sales – that’s what they want to hear!
✨Tip Number 3
Show your passion for fashion! Bring your personal style into the conversation. Share your thoughts on current trends and how you can contribute to store presentation and styling recommendations.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It shows you’re genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Hollister Co. – Assistant Manager, Stonewood Center in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Make it relatable and engaging!
Tailor Your Application: Make sure to customise your application for the Assistant Manager role. Highlight your relevant experience in retail and how it aligns with our values at Abercrombie & Fitch Co. This shows us you’re genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Abercrombie & Fitch
✨Know the Brand Inside Out
Before your interview, dive deep into Abercrombie & Fitch Co.'s brands, especially Hollister. Familiarise yourself with their product lines, values, and recent campaigns. This knowledge will show your genuine interest and help you connect your experience to their brand ethos.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed people in the past. Think about times when you motivated your team or resolved conflicts. Highlighting these experiences will demonstrate your capability to drive results and foster a positive work environment.
✨Emphasise Customer Experience
Abercrombie & Fitch Co. prioritises customer service. Be ready to discuss how you've enhanced customer experiences in previous roles. Share specific instances where you went above and beyond to meet customer needs, as this aligns perfectly with their commitment to exceptional service.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Practice responses to scenarios like handling a difficult customer or managing a busy sales floor. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
