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- Tasks: Lead the store team to ensure an amazing customer experience and drive sales.
- Company: Join Abercrombie & Fitch, a global leader in fashion for all ages.
- Benefits: Enjoy flexible schedules, competitive pay, and a generous merchandise discount.
- Why this job: Be part of a supportive culture that celebrates diversity and personal growth.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Work 12-16 hours weekly with opportunities for career advancement.
- Part-time
Company Description
Our Company
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Our Values
Our corporate purpose of being here for you on the journey to being and becoming who you are fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities, and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
•Schedule will vary weekly but should expect to work at least 12-16 hours per week.
•Required availability on Saturdays and Sundays as well as certain holidays.
•In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
Education: High School Diploma/ G.E.D. equivalent preferred.
Retail Experience: At least 1 year of retail experience is preferred.
Supervisor/Managerial Experience: No supervisory/management experience is required.
Skills:
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer #J-18808-Ljbffr
Abercrombie & Fitch – Key Lead, Battersea Power Station employer: Abercrombie & Fitch
Contact Detail:
Abercrombie & Fitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch – Key Lead, Battersea Power Station
✨Tip Number 1
Familiarize yourself with Abercrombie & Fitch's brand values and customer experience philosophy. Understanding their commitment to diversity, inclusion, and customer service will help you align your approach during the interview.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you took initiative or led a team, even if informally.
✨Tip Number 3
Be ready to discuss your knowledge of current fashion trends and how they relate to Abercrombie & Fitch's offerings. This shows your passion for the brand and your ability to connect with customers.
✨Tip Number 4
Prepare to demonstrate your adaptability and stress tolerance. Retail environments can be fast-paced, so share examples of how you've successfully managed multiple tasks or handled challenging situations in the past.
We think you need these skills to ace Abercrombie & Fitch – Key Lead, Battersea Power Station
Some tips for your application 🫡
Understand the Company Culture: Take some time to familiarize yourself with Abercrombie & Fitch's values and mission. Highlight how your personal values align with their commitment to customer experience and inclusivity in your application.
Tailor Your CV: Make sure your CV reflects relevant retail experience, especially any roles where you provided customer service or worked in a team environment. Emphasize skills like communication, adaptability, and attention to detail.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Key Lead position. Mention specific examples from your past experiences that demonstrate your ability to lead a team and enhance customer satisfaction.
Highlight Availability: Clearly state your availability in your application, especially your willingness to work weekends and during peak times. This shows your commitment to meeting the company's scheduling needs.
How to prepare for a job interview at Abercrombie & Fitch
✨Show Your Passion for Customer Experience
As a Key Lead, your role revolves around ensuring a quality in-store experience. Be prepared to share examples of how you've enhanced customer satisfaction in previous roles. Highlight your proactive thinking and attention to detail.
✨Demonstrate Your Team Leadership Skills
Even though supervisory experience isn't required, showcasing your ability to guide and coach others is crucial. Discuss any experiences where you've motivated a team or contributed to a positive work environment.
✨Familiarize Yourself with the Brand
Abercrombie & Fitch values brand awareness. Research their products, target audience, and current fashion trends. Being knowledgeable about the brand will help you connect with the interviewers and show your genuine interest.
✨Be Ready for Situational Questions
Expect questions that assess your adaptability and stress tolerance. Prepare scenarios where you've successfully managed multiple tasks or handled challenging situations in a retail environment. This will demonstrate your poise and ambition.
