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- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a global leader in fashion retail.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team that celebrates individuality and creativity.
- Qualifications: Retail experience preferred; no management experience needed.
- Other info: Work in a vibrant environment with a focus on personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Company Description: Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description: The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do:
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements: Schedule will vary weekly but should expect to work at least 16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications:
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience - No Supervisory/ Management Experience Is Required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
Additional Information: As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Abercrombie & Fitch - Key Lead, Covent Garden in London employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Covent Garden in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Abercrombie & Fitch's values, products, and customer experience. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even refer you for the position, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice your customer service skills! Since the Key Lead role is all about ensuring a quality in-store experience, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Abercrombie & Fitch family. Don’t miss out on this opportunity!
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Covent Garden in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Abercrombie & Fitch values authenticity, so don’t be afraid to show us who you are and what makes you unique.
Tailor Your Experience: Make sure to highlight any relevant retail experience you have. If you've worked in a similar role or environment, share those stories! We want to see how your background aligns with the Key Lead position.
Be Customer-Focused: Since the Key Lead role is all about ensuring a great customer experience, emphasise your customer service skills. Share examples of how you've gone above and beyond for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Know the Brand Inside Out
Before your interview, dive deep into Abercrombie & Fitch's brand values and product offerings. Familiarise yourself with their various lines like abercrombie kids and Hollister. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the company.
✨Showcase Your Customer Service Skills
As a Key Lead, customer experience is paramount. Prepare examples from your past retail experiences where you went above and beyond for customers. Highlight your ability to handle difficult situations and how you ensured a positive shopping experience.
✨Demonstrate Leadership Potential
Even if you haven't held a supervisory role before, think of times when you've taken initiative or led a project. Discuss how you can guide and motivate a team, as this will be crucial in your role as a Floor Supervisor.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a busy store or resolving a customer complaint. Practice your responses to these scenarios, focusing on your proactive thinking and problem-solving skills, which are key for the Key Lead position.
