At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Abercrombie & Fitch Co. at Livingston Designer Outlet.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career growth opportunities.
- Other info: Flexible hours, paid volunteer days, and a supportive work environment.
- Why this job: Be a part of a vibrant culture that celebrates individuality and teamwork.
- Qualifications: 2+ years in retail management or relevant supervisory experience required.
The predicted salary is between 27000 - 33000 £ per year.
The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.
What You’ll Do
- Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
- Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
- Ensure all visual displays adhere to Brand and Corporate direction.
- Recruit, hire, train management and non-management associates.
- Conduct staffing and scheduling operations and payroll management.
- Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
- Analyze reporting to inform decision making.
- Protect store assets, oversee store maintenance.
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Represent the Brand and Exemplify Company Culture and Values.
What It Takes
- 2+ years of store management experience, or relevant supervisory experience in a customer facing role.
- Proven ability to drive business results in a fast-paced retail environment.
- Excellent communication, leadership and interpersonal skills.
- Strong ability to build relationships and collaborate effectively.
- Proven results in assessing and developing talent.
- Strong critical thinking & problem-solving skills.
- High attention to detail, thoroughness and accuracy while multi-tasking.
- Self-motivated with ability to take initiative.
- Maintain a strong customer focus & knowledge of current fashion trends.
- Fluency in English.
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development
- Opportunities for Career Advancement, we believe in promoting from within
*pending completion of 90 day probationary period
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Store Manager - Livingston Designer Outlet, Hollister employer: Abercrombie & Fitch Co.
Abercrombie & Fitch Co. offers an exciting opportunity for a Store Leader in Leicester, where you can thrive in a dynamic and high-energy environment. With a strong emphasis on employee development, you will benefit from comprehensive training programs and career advancement opportunities, all while being part of a vibrant team that champions brand excellence and exceptional customer service. Join us to be part of a culture that values creativity, collaboration, and a commitment to delivering outstanding experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Livingston Designer Outlet, Hollister
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Abercrombie & Fitch Co., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Abercrombie & Fitch Co.!
We think you need these skills to ace Store Manager - Livingston Designer Outlet, Hollister
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Abercrombie & Fitch Co., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Abercrombie & Fitch Co. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Abercrombie & Fitch Co. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
