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- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy flexible hours, discounts, bonuses, and career growth opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Retail experience preferred; no management experience needed.
- Other info: Work in a dynamic environment with a supportive global team.
The predicted salary is between 18000 - 30000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
Schedule will vary weekly but should expect to work at least 16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education: High School Diploma/ G.E.D. equivalent preferred
- Retail Experience: At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience: No Supervisory/ Management Experience Is Required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
Additional Information
What You’ll Get
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer
Hollister - Key Lead, Westfield Stratford employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Westfield Stratford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hollister's products and values. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your people skills! As a Key Lead, you'll be interacting with customers and team members all day. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Dress the part! Show up looking like you belong at Hollister. Wear something stylish that reflects the brand's vibe, so they can see you embodying their culture right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to take on the challenge!
We think you need these skills to ace Hollister - Key Lead, Westfield Stratford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see who you are beyond just your qualifications. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application: Make sure to customise your application for the Key Lead position. Highlight your retail experience and any leadership skills you have. We love seeing how your background aligns with our values and the role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what’s important. Make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Know Your Brand
Before the interview, dive deep into Abercrombie & Fitch Co.'s brands, especially Hollister. Familiarise yourself with their product lines, values, and target audience. This knowledge will help you demonstrate your passion for the brand and how you can contribute to enhancing the customer experience.
✨Showcase Your Retail Experience
Even if you don't have supervisory experience, highlight your retail background. Share specific examples of how you've provided excellent customer service or contributed to team success in previous roles. This will show that you understand the importance of a quality in-store experience.
✨Demonstrate Leadership Potential
As a Key Lead, you'll be guiding others. During the interview, express your willingness to take on leadership responsibilities. Talk about times when you've motivated or coached peers, even informally. This will illustrate your readiness to step up and support the team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the Key Lead role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
