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For Companies At a Glance
- Tasks: Lead the team to ensure an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel and accessories.
- Benefits: Enjoy flexible schedules, competitive pay, and exclusive merchandise discounts.
- Why this job: Be part of a vibrant team that values diversity and personal growth.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Expect to work at least 16 hours weekly, including weekends and holidays.
The predicted salary is between 24000 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
What it Takes
- Education- High School Diploma/ G.E.D. equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
What You’ll Get
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister - Key Lead, Trinity Leeds employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Trinity Leeds
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and product offerings. Understanding their commitment to quality and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlighting your ability to multitask and adapt in a fast-paced environment will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your knowledge of current fashion trends and how they relate to the Abercrombie & Fitch brands. Being able to discuss trends confidently can set you apart as a candidate who understands the market.
✨Tip Number 4
Prepare to discuss your leadership style, even if you don't have formal supervisory experience. Emphasising your ability to guide and motivate others, along with your communication skills, will show that you're ready for the Key Lead role.
We think you need these skills to ace Hollister - Key Lead, Trinity Leeds
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: Emphasise any retail experience you have, especially in customer service or supervisory roles. Use specific examples to demonstrate how you've contributed to a positive customer experience or improved store performance.
Showcase Your Skills: Make sure to mention key skills such as communication, adaptability, and multi-tasking. Provide examples of how you've successfully used these skills in previous roles to enhance team performance or customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and the role. Explain why you want to work for Abercrombie & Fitch Co. and how your values align with theirs. Be sure to express your enthusiasm for contributing to a positive in-store experience.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Showcase Your Customer Service Skills
As a Key Lead, you'll be responsible for ensuring a quality in-store experience. Be prepared to discuss specific examples of how you've provided excellent customer service in the past and how you can apply that to enhance the shopping experience at Abercrombie & Fitch.
✨Demonstrate Leadership Potential
Even though supervisory experience isn't required, it's important to show your ability to lead and motivate a team. Share instances where you've taken initiative or helped guide others, as this will highlight your potential to be an effective Floor Supervisor.
✨Know the Brand Inside Out
Familiarise yourself with Abercrombie & Fitch's brands and their target audiences. Understanding the company's values and product offerings will help you articulate how you can contribute to the brand's mission during the interview.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to think on your feet or manage multiple tasks, as these experiences will demonstrate your capability to thrive in a fast-paced retail environment.
