Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel and accessories.
- Benefits: Enjoy flexible schedules, merchandise discounts, and quarterly bonuses.
- Why this job: Be part of a vibrant team that values diversity and personal growth.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Expect to work at least 16 hours weekly, including weekends and holidays.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Opening and closing routine
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
•Schedule will vary weekly but should expect to work at least 16 hours per week.
•Required availability on Saturdays and Sundays as well as certain holidays.
•In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
Education- High School Diploma/ equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Associate Assistance Program
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who\’ll Celebrate you for Being YOU
Hollister - Key Lead, Chantry Place employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Chantry Place
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and product offerings. Understanding their commitment to quality and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any leadership or coaching moments to demonstrate your potential as a Key Lead.
✨Tip Number 3
Be ready to discuss your knowledge of current fashion trends and how they relate to the target demographic. This will show your passion for the brand and your ability to connect with customers effectively.
✨Tip Number 4
Prepare questions that reflect your interest in team dynamics and store performance. Asking insightful questions can set you apart and demonstrate your proactive thinking and commitment to the role.
We think you need these skills to ace Hollister - Key Lead, Chantry Place
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Key Lead position at Abercrombie & Fitch Co. Familiarise yourself with their values and how they prioritise customer experience.
Tailor Your CV: Highlight relevant retail and supervisory experience in your CV. Emphasise skills such as customer focus, communication, and adaptability, which are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the brand. Mention specific examples of how you've contributed to team success or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Key Lead position.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and specifically for Abercrombie & Fitch Co. Share any personal experiences that highlight your love for fashion and customer service.
✨Demonstrate Leadership Skills
As a Key Lead, you'll be guiding others. Prepare examples of how you've successfully led a team or managed a project in the past. Highlight your ability to motivate and coach others.
✨Know the Brand Inside Out
Familiarise yourself with Hollister's products and brand values. Be ready to discuss how you can contribute to enhancing the customer experience and driving sales through your knowledge of the brand.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to think on your feet or handle difficult customers, and be ready to share those stories.
