Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion and lifestyle retail.
- Benefits: Enjoy flexible schedules, discounts, bonuses, and career growth opportunities.
- Why this job: Be part of a supportive team that values your input and promotes diversity.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Must be available for at least 16 hours per week, including weekends.
The predicted salary is between 21600 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.
The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor. They provide guidance and coaching to Brand Reps and Stock Associates, ensuring effective store operations. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routines
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements (at least 16 hours per week, including weekends and holidays, with increased hours during peak times)
Qualifications What it Takes
- High School Diploma or equivalent preferred
- At least 1 year of retail experience preferred
- No supervisory/management experience required
- Customer Focus, Communication, Interpersonal Skills
- Fashion Trend Knowledge, Outgoing, Assertiveness
- Flexibility, Stress Tolerance, Poise & Ambition
- Multi-Tasking, Applied Learning, Promoting Diversity & Inclusion, Work Ethic, Omni Channel Services
Additional Information What You’ll Get
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Training and Development
- A supportive global team
Hollister - Key Lead, Ashford Designer Outlet employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Ashford Designer Outlet
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and product lines. Understanding their commitment to quality and customer experience will help you align your approach during interviews.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlighting your ability to multitask and manage stress will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your knowledge of current fashion trends and how they relate to the Hollister brand. Being able to discuss relevant styles and customer preferences can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your leadership potential, even if you haven't held a supervisory role before. Emphasise your communication skills and ability to work collaboratively within a team to drive store performance.
We think you need these skills to ace Hollister - Key Lead, Ashford Designer Outlet
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Abercrombie & Fitch Co. that resonate with you and how your skills can contribute to enhancing the customer experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Key Lead role.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry and your understanding of current trends. This role at Hollister requires a keen sense of style, so be prepared to discuss your favourite brands and how they influence your personal style.
✨Demonstrate Customer Focus
As a Key Lead, you'll need to ensure a quality in-store experience. Be ready to share examples from your past experiences where you went above and beyond for a customer. Highlight your communication and interpersonal skills during the interview.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle stress. Think of scenarios where you've had to multitask or manage a difficult situation, and explain how you navigated those challenges effectively.
✨Understand the Brand
Research Hollister and Abercrombie & Fitch Co. thoroughly. Familiarise yourself with their values, target audience, and product offerings. Being knowledgeable about the brand will show your commitment and help you stand out as a candidate.
