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- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in retail and fashion.
- Benefits: Enjoy a flexible schedule, merchandise discounts, and quarterly bonuses.
- Why this job: Be part of a dynamic team and grow your career in retail.
- Qualifications: Retail experience preferred; passion for customer service is key.
- Other info: Great opportunities for training and advancement in a supportive environment.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education: High School Diploma/ G.E.D. equivalent preferred
- Retail Experience: At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience: No Supervisory/ Management Experience Is Required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
Additional Information
What You’ll Get
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer
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Hollister Co. - Key Lead, Bullring employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Key Lead, Bullring
✨Tip Number 1
Get to know the brand! Before your interview, dive into Hollister's vibe and values. This way, you can show off your passion for the brand and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Dress the part! Show up in a way that reflects Hollister's style. It’s not just about looking good; it’s about demonstrating that you understand their brand aesthetic.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Hollister Co. - Key Lead, Bullring
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Make it engaging and relatable!
Tailor Your Experience: Make sure to highlight any relevant retail experience you have. We’re looking for someone who understands the ins and outs of store operations, so connect your past roles to what we do at Hollister Co. It’ll make your application stand out!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Use bullet points if needed to make it easy for us to read through your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Know Your Brand
Before the interview, dive deep into Hollister's brand identity and values. Familiarise yourself with their product lines and target audience. This will not only show your enthusiasm but also help you connect your personal style and experiences to the brand.
✨Showcase Your Leadership Skills
As a Key Lead, you'll be guiding others. Prepare examples from your past experiences where you've successfully led a team or improved a process. Highlight your ability to motivate and coach others, as this is crucial for the role.
✨Customer Experience Focus
Think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you would ensure a quality in-store experience at Hollister. This demonstrates your commitment to customer service, which is key for the position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the Key Lead role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
