Hollister Co. - Brand Representative, Watford

Hollister Co. – Brand Representative, Watford

Location Watford, England, United Kingdom

Employment Type Part-time

Seniority Level Not Applicable

Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands—including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks—each sharing a commitment to offer high quality and exceptional comfort to global customers. With over 750 stores worldwide and a strong e‑commerce presence, the brand places people first.

Job Description The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they remain approachable and warm. They are able to initiate conversations and connect with customers by communicating in a genuine and articulate way; that ensures the customer is always the first priority. They demonstrate relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

• Customer Experience – Deliver exceptional service and create a welcoming atmosphere.
• Store Presentation and Sales Floor – Maintain visual merchandising standards and keep the sales floor clean and inviting.
• Communication – Engage customers, provide product knowledge and upsell as appropriate.
• Asset Protection and Shrink – Monitor merchandise, prevent losses and follow security procedures.
• Policies and Procedures – Follow all company guidelines, safety rules and operating procedures.
• Training and Development – Participate in ongoing learning and training programs.

Qualifications

• Adaptability / Flexibility – Adjust to changing priorities and work schedule.
• Applied Learning – Apply new information quickly and effectively.
• Attention to Detail – Maintain accuracy in transactions and product display.
• Multi‑Tasking – Handle multiple customer interactions and tasks simultaneously.
• Work Ethic – Demonstrate a proactive attitude and strong work habits.

What You’ll Get

• Merchandise Discount – Discount on products.
• Flexible Schedule – Flexibility in hours.
• Opportunities for Career Advancement – Growth and promotion paths.
• Opportunity to Become a Brand Affiliate – Access to brand events and perks.
• Training and Development – Continuous learning support.
• A Global Team that Celebrates Your Individuality – Inclusive workplace culture.

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity employer.