At a Glance
- Tasks: Engage customers, maintain store presentation, and ensure a great shopping experience.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel for all ages.
- Benefits: Enjoy flexible schedules, career advancement opportunities, and a supportive team culture.
- Why this job: Be part of a vibrant brand that celebrates individuality and fosters a fun work environment.
- Qualifications: Looking for outgoing, stylish individuals with strong communication skills and a positive attitude.
- Other info: Potential job offers may require work visa formalities; equal opportunity employer.
Part-time
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin.
The Hollister associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful, they demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way, ensuring the customer is always the first priority. They demonstrate relatable, confident, and highly social behaviours on the sales floor that translate into closing the sale.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor Communication
- Asset Protection and Shrink Policies and Procedures
- Training and Development
What it Takes
- Adaptability / Flexibility
- Attention to Detail
- Multi-Tasking
- Work Ethic
What You’ll Get
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister Co. - Brand Representative, Shepherd’s Bush (Westfield) employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Brand Representative, Shepherd’s Bush (Westfield)
✨Tip Number 1
Familiarise yourself with the Hollister brand and its values. Understanding their mission to celebrate individuality and create a welcoming environment will help you connect with the team and demonstrate your alignment with their culture during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's at a café or a retail store, showing that you can initiate conversations and provide excellent service will make you stand out as a candidate who embodies the Hollister spirit.
✨Tip Number 3
Be prepared to showcase your adaptability and flexibility. Think of examples from your past experiences where you've successfully handled multiple tasks or adapted to changing situations, as these traits are essential for a Brand Representative role.
✨Tip Number 4
Network with current or former employees of Hollister if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in the position.
We think you need these skills to ace Hollister Co. - Brand Representative, Shepherd’s Bush (Westfield)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hollister Co.'s brand values and culture. Highlight your understanding of their mission to celebrate individuality and create a welcoming environment for customers in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service or retail. Emphasise skills like adaptability, attention to detail, and strong communication, which are crucial for the Brand Representative role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Use specific examples from your past experiences that demonstrate your ability to connect with customers and work in a team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your tone is friendly and professional, reflecting the approachable nature of the Hollister brand.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Personality
As a Brand Representative, being outgoing and approachable is key. Make sure to let your personality shine through during the interview. Share experiences that highlight your ability to connect with customers and create a welcoming atmosphere.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Discuss situations where you anticipated customer needs or went above and beyond to ensure satisfaction. This will show your understanding of the role's focus on customer experience.
✨Dress the Part
Since Hollister is all about style, make sure to dress in a way that reflects the brand's aesthetic. Choose an outfit that is trendy yet comfortable, showcasing your understanding of the brand's image and values.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the company culture, team dynamics, and opportunities for growth. This shows your genuine interest in the position and helps you assess if it's the right fit for you.