Hollister Co. - Brand Representative, Eldon Square
Hollister Co. - Brand Representative, Eldon Square

Hollister Co. - Brand Representative, Eldon Square

Newcastle upon Tyne Full-Time No home office possible
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At a Glance

  • Tasks: Engage customers, provide excellent service, and maintain a stylish store environment.
  • Company: Join Abercrombie & Fitch Co., a global leader in trendy apparel for all ages.
  • Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
  • Why this job: Be part of a vibrant team that celebrates individuality and fosters personal growth.
  • Qualifications: Looking for adaptable, detail-oriented individuals with strong work ethics.
  • Other info: Part-time role with potential for brand affiliation and training development.

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviours on the sales floor that translate into closing the sale.

What You’ll Do

  • Customer Experience
  • Store Presentation and Sales Floor Communication
  • Asset Protection and Shrink Policies and Procedures
  • Training and Development

Qualifications

What it Takes

  • Adaptability / Flexibility
  • Applied Learning
  • Attention to Detail
  • Multi-Tasking
  • Work Ethic

What You’ll Get

  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.

Hollister Co. - Brand Representative, Eldon Square employer: Abercrombie & Fitch Co.

At Abercrombie & Fitch Co., we prioritise our people and foster a vibrant work culture that celebrates individuality and inclusivity. As a Brand Representative at our Eldon Square location, you'll enjoy flexible scheduling, competitive benefits, and ample opportunities for career advancement within a global team that values your unique contributions. Join us to not only enhance your customer service skills but also to grow personally and professionally in a supportive environment.
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Contact Detail:

Abercrombie & Fitch Co. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hollister Co. - Brand Representative, Eldon Square

✨Tip Number 1

Familiarise yourself with Hollister's brand identity and values. Understanding their target audience and the lifestyle they promote will help you connect better with customers and demonstrate your fit for the role.

✨Tip Number 2

Practice your communication skills by engaging in conversations with friends or family. Being able to initiate and maintain a friendly dialogue is crucial for a Brand Representative, so the more comfortable you are, the better.

✨Tip Number 3

Visit the store before your interview to observe the environment and customer interactions. Take note of how staff engage with customers and the overall atmosphere, as this will give you insights to discuss during your application process.

✨Tip Number 4

Showcase your adaptability and flexibility by sharing examples from past experiences where you've successfully handled changing situations. This quality is essential for a role that involves multi-tasking and responding to customer needs.

We think you need these skills to ace Hollister Co. - Brand Representative, Eldon Square

Customer Service Skills
Communication Skills
Sales Techniques
Adaptability
Attention to Detail
Multi-Tasking
Outgoing Personality
Teamwork
Problem-Solving Skills
Fashion Awareness
Time Management
Positive Attitude
Conflict Resolution
Product Knowledge

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with Hollister Co.'s brand values and target audience. This will help you tailor your application to reflect their ethos and demonstrate your understanding of their customer base.

Highlight Relevant Experience: When writing your CV and cover letter, emphasise any previous retail or customer service experience. Use specific examples that showcase your ability to engage with customers and provide excellent service.

Show Your Personality: As a Brand Representative, being outgoing and approachable is key. Let your personality shine through in your application. Use a friendly tone and express your enthusiasm for the role and the brand.

Tailor Your Application: Customise your CV and cover letter for this specific role. Mention the skills and qualities listed in the job description, such as adaptability and attention to detail, and provide examples of how you embody these traits.

How to prepare for a job interview at Abercrombie & Fitch Co.

✨Show Your Style

As a Brand Representative, your personal style is important. Dress in a way that reflects the Hollister brand while also showcasing your individuality. This will help you connect with the company's ethos and demonstrate your understanding of their target audience.

✨Engage with Enthusiasm

During the interview, be sure to express your passion for customer service. Share examples of how you've gone above and beyond to assist customers in the past. This will highlight your ability to create a welcoming environment, which is key for this role.

✨Demonstrate Adaptability

Hollister values adaptability and flexibility. Be prepared to discuss situations where you've had to adjust quickly to changing circumstances or customer needs. This will show that you can thrive in a dynamic retail environment.

✨Communicate Clearly

Effective communication is crucial for a Brand Representative. Practice articulating your thoughts clearly and confidently. Use specific examples to illustrate your points, ensuring that you come across as relatable and approachable during the interview.

Hollister Co. - Brand Representative, Eldon Square
Abercrombie & Fitch Co.
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