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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and enhance customer experiences daily.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel for all ages.
- Benefits: Enjoy flexible hours, competitive pay, and perks like discounts and paid volunteer days.
- Why this job: Be part of a vibrant culture that values creativity, inclusion, and personal growth.
- Qualifications: Seeking candidates with a degree or supervisory experience and a passion for fashion.
- Other info: Opportunities for career advancement and a supportive global team await you!
The predicted salary is between 24000 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You’ll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- Fluency in English
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
What You’ll Get
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development
- Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who'll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister Co. - Assistant Manager, Stratford (Westfield) employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Assistant Manager, Stratford (Westfield)
✨Tip Number 1
Familiarise yourself with Hollister's brand values and customer experience. Understanding their commitment to inclusivity and quality will help you align your responses during interviews, showcasing that you embody their ethos.
✨Tip Number 2
Prepare examples of your previous leadership experiences, especially in retail or customer service. Highlight how you've successfully managed teams, driven sales, or improved customer satisfaction, as these are key aspects of the Assistant Manager role.
✨Tip Number 3
Showcase your passion for fashion and current trends. Being knowledgeable about the latest styles and how they resonate with the target demographic can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Abercrombie & Fitch Co. to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and demonstrate your genuine interest in the role.
We think you need these skills to ace Hollister Co. - Assistant Manager, Stratford (Westfield)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Manager position at Hollister Co. Familiarise yourself with their customer service expectations, sales strategies, and team management skills.
Tailor Your CV: Customise your CV to highlight relevant experience in retail, customer service, and team leadership. Use specific examples that demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and retail. Mention how your values align with Abercrombie & Fitch Co.'s commitment to inclusion and diversity, and express your enthusiasm for contributing to their team.
Showcase Your Skills: In your application, emphasise your multi-tasking abilities, fashion knowledge, and any previous supervisory experience. Highlight your drive to achieve results and your capability to create an inclusive environment for both customers and team members.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Passion for Fashion
As an Assistant Manager at Hollister Co., a genuine interest in fashion is crucial. Be prepared to discuss your personal style and how it aligns with the brand. Share examples of how you stay updated on fashion trends and how you can bring that knowledge to the team.
✨Demonstrate Leadership Skills
This role requires strong people management abilities. Prepare to share specific instances where you've successfully led a team, resolved conflicts, or motivated others. Highlight your experience in training and developing staff, as this will be key to your success.
✨Understand the Customer Experience
Hollister Co. places a high value on customer service. Be ready to discuss how you would enhance the shopping experience for customers. Think about strategies you've used in the past to drive sales and improve customer satisfaction.
✨Prepare for Situational Questions
Expect to face situational questions that assess your problem-solving skills and ability to thrive in a fast-paced environment. Practice responses to scenarios related to staffing, store operations, and customer interactions to demonstrate your readiness for the challenges of the role.
