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- Tasks: Lead daily store operations, drive sales, and create an amazing customer experience.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail with a focus on quality and comfort.
- Benefits: Enjoy flexible hours, competitive pay, paid time off, and discounts on merchandise.
- Why this job: Be part of a vibrant team that values creativity, inclusion, and personal growth.
- Qualifications: A degree or one year of supervisory experience in a customer-facing role is required.
- Other info: Opportunities for career advancement and a supportive community await you!
The predicted salary is between 24000 - 36000 Ā£ per year.
Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores in North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, the assistant manager is responsible for driving sales results by analyzing the business and providing bestāināclass customer service. They oversee daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. They are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promoteāfromāwithin philosophy, our Assistant managers build upon their initial foundation and have the opportunity to grow into future leaders of our store\ās organization.
What You\āll Do
Customer Experience
Drive Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection
Qualifications
Bachelor\ās Degree OR one year of supervisory experience in a customerāfacing role
Fluency in English
Strong problemāsolving skills
Ability to show up in a fastāpaced and challenging environment
Team building skills
Selfāstarter
Drive to achieve results
Multiātasking ability
Fashion interest & knowledge
Benefits
Quarterly Incentive Bonus Program
Paid Time Off
Indefinite Contracts
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Private Medical Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
Pension Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who\āll Celebrate You for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity employer.
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Hollister Co. - Assistant Manager, St. James Quarter employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Hollister Co. - Assistant Manager, St. James Quarter
āØTip Number 1
Familiarise yourself with Abercrombie & Fitch Co.'s brand values and culture. Understanding their commitment to inclusivity and customer experience will help you align your responses during interviews and demonstrate that you're a good fit for the team.
āØTip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive sales and improve customer service will make you stand out as a candidate.
āØTip Number 3
Research current fashion trends and be ready to discuss how they relate to Hollister's offerings. Your passion for fashion and knowledge of the industry can set you apart from other candidates.
āØTip Number 4
Network with current or former employees of Abercrombie & Fitch Co. to gain insights into the company culture and expectations for the Assistant Manager role. This can provide you with valuable information to use in your application and interviews.
We think you need these skills to ace Hollister Co. - Assistant Manager, St. James Quarter
Some tips for your application š«”
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Manager position. Highlight your relevant experience in customer service, team management, and sales strategies in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your problem-solving abilities, fashion knowledge, and any supervisory experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of its values. Mention specific examples of how you've driven sales or improved customer experiences in previous roles.
Showcase Your Team Leadership Skills: In your application, provide examples of how you've successfully led a team, focusing on your ability to train, develop, and engage staff. This is crucial for the Assistant Manager role.
How to prepare for a job interview at Abercrombie & Fitch Co.
āØShow Your Passion for Fashion
As an Assistant Manager at Hollister Co., a genuine interest in fashion is crucial. Be prepared to discuss your favourite trends and how they relate to the brand's identity. This will demonstrate your alignment with the company's values and your ability to connect with customers.
āØHighlight Your Leadership Skills
Since the role involves talent management, be ready to share examples of your previous leadership experiences. Discuss how you've successfully recruited, trained, or motivated a team, showcasing your ability to foster an inclusive environment.
āØPrepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle fast-paced situations. Think of specific scenarios where you had to make quick decisions or manage multiple tasks, and explain how you achieved positive outcomes.
āØDemonstrate Customer-Centric Thinking
Customer experience is key in this role. Prepare to discuss how you've previously enhanced customer satisfaction or driven sales through exceptional service. Use metrics or feedback to back up your claims, showing your understanding of the importance of customer engagement.
