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For Companies At a Glance
- Tasks: Drive sales, manage store operations, and lead a dynamic team.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career growth opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Bachelor's degree or supervisory experience in a customer-facing role.
- Other info: Flexible work environment with a focus on personal development.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You’ll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
What It Takes
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- Fluency in English
- Strong problem-solving skills
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who'll Celebrate you for Being YOU
*pending completion of 90 day probationary period
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Assistant Manager, Shepherd\'s Bush (Westfield London)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Hollister's vibe and values. This way, you can show how your style aligns with theirs and impress them with your knowledge.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it fits the Assistant Manager role.
✨Tip Number 3
Show off your people skills! Be ready to share examples of how you've led teams or improved customer experiences in the past. Highlighting your ability to motivate and develop others will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Hollister Co. - Assistant Manager, Shepherd\'s Bush (Westfield London)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your interests, especially if they relate to fashion or customer service.
Tailor Your Application: Make sure to customise your application for the Assistant Manager role. Highlight your relevant experience in retail, team management, and any creative projects you've worked on. This shows us that you understand what we're looking for!
Be Specific About Your Achievements: Instead of just listing your duties from previous jobs, focus on specific achievements. Did you boost sales? Improve customer satisfaction? Share those numbers and stories with us to make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Know the Brand Inside Out
Before your interview, dive deep into Abercrombie & Fitch Co.'s brands, especially Hollister. Familiarise yourself with their values, product lines, and recent campaigns. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated others in previous roles. Highlight your ability to build relationships and foster a positive work environment, as this is crucial for driving sales and customer satisfaction.
✨Demonstrate Your Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Think of specific challenges you've faced in past jobs and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Dress the Part
Since fashion is a key aspect of the role, make sure to dress appropriately for your interview. Choose an outfit that reflects the Hollister brand while still being professional. This shows that you understand the brand's aesthetic and can represent it well.
