At a Glance
- Tasks: Lead a team, drive sales, and enhance customer experience in a vibrant retail environment.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel for all ages.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, discounts, and opportunities for growth.
- Why this job: Be part of a supportive culture that values diversity and personal development.
- Qualifications: Bachelor's degree or supervisory experience; passion for fashion and teamwork required.
- Other info: Follow us on Instagram @LIFEATANF for insights into our company culture.
The predicted salary is between 21600 - 36000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service, overseeing daily store operations including opening and closing routines, driving efficiency in all store processes, leveraging creative expertise through floorset updates, styling recommendations and product knowledge. They are also talent leaders, driving everything from recruiting and training to engagement and development. Expected to show up, bringing their best selves every day. With a promote-from-within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You’ll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
- Bachelor\’s Degree OR one year of supervisory experience in a customer-facing role
- Fluency in English
- Strong problem-solving skills
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
What You’ll Get
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development
- Opportunities for Career Advancement, we believe in promoting from within
- Global Team of People Who’ll Celebrate you for Being YOU
- pending completion of 90 day probationary period
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity employer
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Hollister Co. - Assistant Manager, Princesshay employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Assistant Manager, Princesshay
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch Co.'s brand values and culture. Understanding their commitment to inclusivity and customer experience will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive sales and enhance customer experiences will make you stand out as a candidate.
✨Tip Number 3
Research current trends in fashion and retail, especially those relevant to Hollister's target demographic. Being knowledgeable about the latest styles and customer preferences can give you an edge in discussions during the interview process.
✨Tip Number 4
Network with current or former employees of Abercrombie & Fitch Co. to gain insights into the company culture and expectations for the Assistant Manager role. This can provide you with valuable information that you can use to tailor your approach when applying.
We think you need these skills to ace Hollister Co. - Assistant Manager, Princesshay
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Abercrombie & Fitch Co.'s values and mission. Highlight how your personal values align with their commitment to inclusivity and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in retail management or customer service. Emphasise any supervisory roles you've held and your ability to drive sales and manage teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Discuss specific examples of how you've enhanced customer experiences or driven sales in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Assistant Manager role, such as problem-solving, team building, and effective communication. Provide examples of how you've demonstrated these skills in past positions.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Know the Brand
Familiarise yourself with Hollister's brand identity and values. Understand their target audience and product offerings, as this will help you align your answers with what they stand for during the interview.
✨Showcase Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, highlighting your problem-solving skills.
✨Emphasise Customer Service
Customer experience is key in retail. Be ready to discuss how you've enhanced customer satisfaction in previous roles. Share specific instances where you went above and beyond to meet customer needs.
✨Prepare Questions
Have thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. Inquire about their approach to team development or how they foster an inclusive environment.