At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy bonuses, paid time off, discounts, and career growth opportunities.
- Why this job: Be part of a vibrant culture that celebrates individuality and creativity.
- Qualifications: Degree or supervisory experience, strong problem-solving, and a passion for fashion.
- Other info: Promote-from-within philosophy with excellent training and development.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service, overseeing daily store operations including opening and closing routines, driving efficiency in all store processes, leveraging creative expertise through floorset updates, styling recommendations and product knowledge. They are also talent leaders, driving everything from recruiting and training to engagement and development. Expected to show up, bringing their best selves every day. With a promote-from-within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You’ll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- Fluency in English
- Strong problem-solving skills
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
What You’ll Get
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development Opportunities for Career Advancement, we believe in promoting from within
- Global Team of People Who’ll Celebrate you for Being YOU pending completion of 90 day probationary period
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Assistant Manager, Churchill Square
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hollister's style, values, and customer base. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and engaging with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and what it takes to succeed. Plus, it might just give you a leg up in the hiring process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Abercrombie & Fitch Co. and ready to take on the challenge!
We think you need these skills to ace Hollister Co. - Assistant Manager, Churchill Square
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love fashion and customer service, so share your experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight relevant experience in retail, team management, and any creative projects you've been involved in. We appreciate a personal touch!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We’re looking for straightforward communication that showcases your skills and achievements.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Know the Brand Inside Out
Before your interview, dive deep into Abercrombie & Fitch Co.'s brands, especially Hollister. Familiarise yourself with their product lines, values, and target audience. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team. Be ready to share examples of how you've successfully managed or developed talent in previous roles. Highlight your ability to engage and motivate others, as this is crucial for driving sales and creating a positive store environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle fast-paced situations. Think of specific scenarios from your past experiences where you had to think on your feet or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Dress the Part
Since fashion is a key aspect of the role, make sure to dress in a way that reflects the Hollister brand. Choose an outfit that showcases your personal style while aligning with the company's aesthetic. This not only shows your understanding of the brand but also your enthusiasm for the position.