At a Glance
- Tasks: Drive sales, manage store operations, and lead a dynamic team.
- Company: Join Abercrombie & Fitch Co., a global leader in retail fashion.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career growth opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Bachelor's degree or supervisory experience in a customer-facing role.
- Other info: Flexible work environment with a focus on personal development.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Hollister Co. - Assistant Manager, New Street role at Abercrombie & Fitch Co.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You’ll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications What It Takes
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- Fluency in English
- Strong problem-solving skills
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
Additional Information
As an Abercrombie & Fitch Co. (A'F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A'F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service
Industries: Retail and Apparel & Fashion
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister Co. - Assistant Manager, New Street in Birmingham employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Assistant Manager, New Street in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Abercrombie & Fitch Co.'s values and mission. This will help you connect your experiences with what they stand for, showing that you're not just another candidate but a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your skills in customer service and team management can drive sales and enhance the customer experience at Hollister.
✨Tip Number 3
Dress the part! Since this is a fashion-forward role, make sure your outfit reflects your personal style while aligning with Hollister's vibe. First impressions matter, so show up looking sharp and ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the Assistant Manager role. And remember, apply through our website for the best chance!
We think you need these skills to ace Hollister Co. - Assistant Manager, New Street in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application: Make sure to customise your application for the Assistant Manager role. Highlight your relevant experience in customer service and team management. We love seeing how your skills align with our values and the job description!
Be Specific: Use specific examples from your past experiences to demonstrate your skills. Whether it’s driving sales or managing a team, we want to hear about your achievements and how they relate to the role at Hollister.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Know the Brand Inside Out
Before your interview, dive deep into Abercrombie & Fitch Co.'s brands, especially Hollister. Familiarise yourself with their values, target audience, and product offerings. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples of how you've successfully managed people in the past, whether through training, motivating, or resolving conflicts. Highlighting your experience in a customer-facing role will show that you're ready to take on this responsibility.
✨Emphasise Customer Experience
Abercrombie & Fitch Co. prioritises exceptional customer service. Be ready to discuss how you would enhance the customer experience in-store. Think of specific strategies or ideas you could implement to drive sales and improve customer satisfaction.
✨Dress the Part
Since fashion is a key aspect of the role, make sure to dress appropriately for your interview. Choose an outfit that reflects the Hollister brand while also showcasing your personal style. This will not only make a good impression but also demonstrate your understanding of the brand's aesthetic.