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- Tasks: Lead the store team to deliver an exceptional customer experience and drive sales.
- Company: Join Abercrombie & Fitch, a global leader in fashion retail with a focus on quality and comfort.
- Benefits: Enjoy flexible schedules, competitive pay, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that values diversity, inclusion, and personal growth.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Expect to work at least 16 hours weekly, including weekends and holidays.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
- Education- High School Diploma/ equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch - Key Lead, Kensington employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Kensington
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and product lines. Understanding their commitment to quality and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you took initiative or led a team, even if informally.
✨Tip Number 3
Demonstrate your knowledge of current fashion trends and how they relate to Abercrombie & Fitch's offerings. Being able to discuss trends confidently can set you apart as a candidate who is passionate about the brand.
✨Tip Number 4
Prepare to discuss your adaptability and stress tolerance, especially in a fast-paced retail environment. Share examples of how you've successfully managed multiple tasks or handled challenging situations in the past.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Kensington
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, customer service skills, and any leadership roles you've held. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive store performance.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for Abercrombie & Fitch Co. and the Key Lead role. Highlight your understanding of the brand and how your skills can contribute to enhancing the in-store customer experience.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience during the interview. Discuss specific situations where you provided excellent customer service or contributed to team success, as this aligns with Abercrombie & Fitch's focus on quality in-store experiences.
✨Demonstrate Brand Knowledge
Familiarise yourself with Abercrombie & Fitch's brands and their target audiences. Be prepared to discuss how you can contribute to the brand's mission of providing exceptional comfort and quality, as well as your understanding of current fashion trends.
✨Emphasise Team Leadership Skills
Even if you don't have formal supervisory experience, share examples of how you've taken initiative or led a team in past roles. This will show your potential to guide and coach Brand Reps and Stock Associates effectively.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you had to handle difficult customers or adapt to changing circumstances, as these skills are crucial for the Key Lead role.
