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For Companies At a Glance
- Tasks: Lead the team to ensure an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a global leader in stylish apparel and accessories.
- Benefits: Enjoy flexible schedules, competitive pay, and a generous merchandise discount.
- Why this job: Be part of a vibrant team that values diversity and personal growth.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Work at least 16 hours weekly, with opportunities for career advancement.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience - No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Abercrombie & Fitch - Key Lead, Battersea Power Station employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Battersea Power Station
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and product offerings. Understanding their commitment to quality and customer experience will help you align your responses during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlighting your ability to lead and motivate a team, even without formal supervisory experience, can set you apart.
✨Tip Number 3
Be ready to discuss your knowledge of current fashion trends and how they relate to Abercrombie & Fitch's target audience. This shows that you are not only passionate about fashion but also understand the brand's market positioning.
✨Tip Number 4
Prepare to demonstrate your adaptability and stress tolerance. Retail environments can be fast-paced, especially during peak times, so sharing examples of how you've successfully managed multiple tasks under pressure will be beneficial.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Battersea Power Station
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, particularly any roles where you demonstrated leadership or customer service skills. Use bullet points for clarity and focus on achievements.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for Abercrombie & Fitch and the Key Lead role. Mention specific examples of how your skills and experiences make you a great fit for the team and how you can contribute to enhancing the customer experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Passion for Fashion
Abercrombie & Fitch values a strong sense of style and brand awareness. Make sure to express your enthusiasm for fashion trends and how they relate to the brand during the interview.
✨Demonstrate Customer Focus
As a Key Lead, you'll need to ensure a quality in-store experience. Prepare examples of how you've previously provided excellent customer service and how you would handle various customer scenarios.
✨Highlight Team Leadership Skills
Even though supervisory experience isn't required, showcasing any leadership roles you've had can set you apart. Discuss how you've motivated or guided team members in past roles.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of specific situations where you've had to think on your feet or manage stress effectively, as these are key traits for the role.
