At a Glance
- Tasks: Engage customers with excellent service and maintain a stylish store environment.
- Company: Join Abercrombie & Fitch Co., a global leader in trendy apparel for all ages.
- Benefits: Enjoy a flexible schedule, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that values individuality and fosters personal growth.
- Qualifications: Looking for adaptable, detail-oriented individuals with a strong work ethic.
- Other info: Opportunity to become a Brand Affiliate and join a global team celebrating diversity.
The predicted salary is between 18000 - 24000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor
- Communication
- Asset Protection and Shrink
- Policies and Procedures
- Training and Development
Qualifications
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
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Hollister Co. - Brand Representative, Trinity Leeds employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Brand Representative, Trinity Leeds
✨Tip Number 1
Familiarise yourself with Hollister's brand values and customer service philosophy. Understanding their commitment to quality and comfort will help you connect with customers in a way that aligns with the company's mission.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable initiating conversations and responding to customer needs, which is crucial for the Brand Representative role.
✨Tip Number 3
Showcase your adaptability by being open to feedback and learning new things. During any interactions or interviews, highlight examples of how you've successfully adapted to different situations in previous roles.
✨Tip Number 4
Demonstrate your strong work ethic by sharing specific instances where you've gone above and beyond in past jobs. This will resonate well with the hiring team, as they value employees who are dedicated and proactive.
We think you need these skills to ace Hollister Co. - Brand Representative, Trinity Leeds
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hollister Co. and its brand values. Highlight your understanding of their target audience and how you can contribute to enhancing customer experience.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service or retail. Emphasise skills like adaptability, communication, and a strong work ethic that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and how you embody the brand's values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-organised and professional.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Style
As a Brand Representative, your personal style is important. Dress in a way that reflects the Hollister brand while also showcasing your individuality. This will help you connect with customers and demonstrate your understanding of the brand's aesthetic.
✨Engage with Enthusiasm
During the interview, be sure to express your passion for customer service. Share examples of how you've gone above and beyond to assist customers in the past. This will highlight your ability to create a welcoming atmosphere on the sales floor.
✨Demonstrate Adaptability
The role requires flexibility and the ability to handle various tasks. Be prepared to discuss situations where you've successfully adapted to changes or challenges in a fast-paced environment, showcasing your multi-tasking skills.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer interactions to show your ability to connect with customers genuinely.