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- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a global leader in stylish apparel and accessories.
- Benefits: Enjoy flexible schedules, discounts, bonuses, and career growth opportunities.
- Why this job: Be part of a vibrant team that values individuality and customer satisfaction.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Must be available weekends and holidays; expect at least 16 hours per week.
The predicted salary is between 20000 - 30000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- During peak times, hours will increase to support business needs.
Qualifications
- High School Diploma/ equivalent preferred
- At least 1 year of retail experience preferred
- No supervisory/management experience required
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for various benefit programs designed to fit your lifestyle. We are committed to providing simple, competitive, and comprehensive benefits that align with our culture and values. We also offer incentives such as quarterly sales bonuses, merchandise discounts, flexible schedules, career advancement opportunities, training, and a global team that celebrates individuality.
Abercrombie & Fitch - Key Lead, Trafford employer: abercrombie-fitch-co.
Contact Detail:
abercrombie-fitch-co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Trafford
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and product offerings. Understanding their commitment to quality and customer experience will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlighting your ability to lead and motivate a team can set you apart as a candidate.
✨Tip Number 3
Be ready to discuss your knowledge of current fashion trends and how they relate to Abercrombie & Fitch's target audience. This demonstrates your passion for the industry and your ability to connect with customers.
✨Tip Number 4
Prepare questions that show your interest in the company culture and team dynamics. Asking about opportunities for growth and development within the company can reflect your ambition and commitment to a long-term career with Abercrombie & Fitch.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Trafford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and Abercrombie & Fitch as a company. Mention specific aspects of the job that excite you and how your background makes you a great fit for the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at abercrombie-fitch-co.
✨Show Your Passion for Fashion
Abercrombie & Fitch values individuals who are passionate about fashion and trends. Make sure to express your enthusiasm for the brand and its products during the interview. Share any personal experiences or insights you have about current fashion trends that align with their offerings.
✨Demonstrate Customer Focus
As a Key Lead, customer experience is paramount. Prepare examples of how you've previously enhanced customer satisfaction in retail settings. Highlight your ability to handle difficult situations and ensure a positive shopping experience for all customers.
✨Emphasise Team Leadership Skills
Even though supervisory experience isn't required, showcasing your ability to lead and motivate a team can set you apart. Discuss any instances where you've taken initiative or supported colleagues in achieving team goals, as this aligns with the Key Lead's responsibilities.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare for scenarios related to managing store operations, handling customer complaints, or working under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
