Abercrombie & Fitch - Key Lead, Carnaby Street
Abercrombie & Fitch - Key Lead, Carnaby Street

Abercrombie & Fitch - Key Lead, Carnaby Street

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team to deliver an amazing in-store experience for customers.
  • Company: Join Abercrombie & Fitch, a global leader in fashion and lifestyle retail.
  • Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
  • Why this job: Be part of a vibrant team that celebrates individuality and promotes diversity.
  • Qualifications: High school diploma preferred; retail experience is a plus but not required.
  • Other info: Expect to work at least 16 hours weekly, including weekends and holidays.

The predicted salary is between 24000 - 36000 £ per year.

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Abercrombie & Fitch – Key Lead, Carnaby Street, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

b28750a69c3a

Job Views:

24

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Opening and closing routine
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
•Schedule will vary weekly but should expect to work at least 16 hours per week.
•Required availability on Saturdays and Sundays as well as certain holidays.
•In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes
Education- High School Diploma/ equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services

Additional Information

What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who\’ll Celebrate you for Being YOU

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Abercrombie & Fitch - Key Lead, Carnaby Street employer: abercrombie-fitch-co.

Abercrombie & Fitch Co. is an exceptional employer that prioritises its people, offering a vibrant work culture in the heart of London. With competitive benefits including flexible schedules, career advancement opportunities, and a supportive environment that celebrates diversity, employees are empowered to thrive both personally and professionally. Join us at Carnaby Street, where your contributions directly impact our commitment to delivering quality customer experiences.
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Contact Detail:

abercrombie-fitch-co. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Abercrombie & Fitch - Key Lead, Carnaby Street

✨Tip Number 1

Familiarise yourself with Abercrombie & Fitch's brand values and product offerings. Understanding their target audience and current fashion trends will help you connect better during interviews and demonstrate your passion for the brand.

✨Tip Number 2

Network with current or former employees of Abercrombie & Fitch. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to showcase your customer service skills. As a Key Lead, you'll need to demonstrate how you've successfully managed customer interactions in the past, so think of specific examples that highlight your ability to enhance the customer experience.

✨Tip Number 4

Be ready to discuss your leadership potential. Even if you don't have formal supervisory experience, think about times when you've taken initiative or led a project. This will show your capability to guide and motivate a team effectively.

We think you need these skills to ace Abercrombie & Fitch - Key Lead, Carnaby Street

Customer Service Skills
Retail Experience
Team Leadership
Communication Skills
Interpersonal Skills
Attention to Detail
Proactive Thinking
Fashion Trend Knowledge
Adaptability
Multi-Tasking
Problem-Solving Skills
Visual Merchandising
Sales Performance Management
Time Management
Stress Tolerance

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, particularly any supervisory roles or customer service achievements. Use bullet points for clarity and focus on quantifiable results where possible.

Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've contributed to team success in previous roles and how you can bring that experience to Abercrombie & Fitch.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Key Lead role.

How to prepare for a job interview at abercrombie-fitch-co.

✨Show Your Passion for Fashion

Abercrombie & Fitch values a strong sense of style and brand awareness. Make sure to express your enthusiasm for fashion trends and how they relate to the brand during the interview.

✨Demonstrate Customer Focus

As a Key Lead, you'll need to ensure a quality in-store experience. Prepare examples of how you've previously enhanced customer satisfaction or resolved issues effectively.

✨Highlight Team Leadership Skills

Even though supervisory experience isn't required, showcasing any leadership roles you've taken on can set you apart. Discuss how you've motivated or guided team members in past roles.

✨Be Ready for Situational Questions

Expect questions that assess your adaptability and problem-solving skills. Think of scenarios where you've had to multi-task or handle stress, and be ready to share those experiences.

Abercrombie & Fitch - Key Lead, Carnaby Street
abercrombie-fitch-co.
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  • Abercrombie & Fitch - Key Lead, Carnaby Street

    London
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-09-04

  • A

    abercrombie-fitch-co.

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