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- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a global leader in stylish apparel and accessories.
- Benefits: Enjoy flexible schedules, discounts, and career growth opportunities.
- Why this job: Be part of a vibrant team that values individuality and community impact.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Work at least 16 hours weekly with potential for more during busy times.
The predicted salary is between 24000 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. They are part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.
What You’ll Do:
- Opening and closing routines
- Product knowledge & brand awareness
- Business understanding
- Proactive thinking
- Attention to detail
- Register/point of sales use
- Asset protection
- Visual displays
- System skills
- Work schedule requirements
Schedule varies weekly but should expect to work at least 16 hours per week. Required availability on weekends and certain holidays. Hours may increase during peak times to support business needs.
Qualifications:
- High School Diploma or equivalent preferred
- At least 1 year of retail experience preferred
- No supervisory or managerial experience required
Skills include customer focus, communication, interpersonal interaction, fashion trend knowledge, outgoing personality, assertiveness, adaptability, poise, ambition, multi-tasking, applied learning, promoting diversity & inclusion, work ethic, and omni-channel services.
Additional Information:
As an associate, you’ll be eligible for various benefit programs, including quarterly sales incentives, merchandise discounts, flexible schedules, career advancement opportunities, brand affiliation, training and development, and being part of a global team that celebrates individuality.
Abercrombie & Fitch - Key Lead, Battersea Power Station employer: abercrombie-fitch-co.
Contact Detail:
abercrombie-fitch-co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Battersea Power Station
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and product offerings. Understanding their commitment to quality and customer experience will help you align your conversation during the interview with what they stand for.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlighting your ability to lead and motivate a team can set you apart as a candidate.
✨Tip Number 3
Demonstrate your knowledge of current fashion trends and how they relate to Abercrombie & Fitch's target audience. This will show that you're not just passionate about retail, but also about the brand's identity.
✨Tip Number 4
Be prepared to discuss your adaptability and problem-solving skills. Retail environments can be fast-paced and unpredictable, so sharing examples of how you've successfully navigated challenges will highlight your readiness for the role.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Battersea Power Station
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Key Lead position at Abercrombie & Fitch. Familiarise yourself with the responsibilities and qualifications listed in the job description to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any retail experience you have, especially roles that involved customer service or team leadership. Use specific examples to demonstrate how your skills align with the requirements of the Key Lead position.
Showcase Your Skills: Abercrombie & Fitch values skills such as communication, adaptability, and a customer-focused approach. Make sure to highlight these skills in your application, providing examples of how you've successfully used them in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the brand and the role. Mention why you want to work for Abercrombie & Fitch and how you can contribute to enhancing the customer experience in-store.
How to prepare for a job interview at abercrombie-fitch-co.
✨Show Your Passion for Fashion
Abercrombie & Fitch values a strong sense of style and awareness of fashion trends. Make sure to express your enthusiasm for the brand and its products during the interview. Share any personal experiences or insights that demonstrate your understanding of their target audience.
✨Demonstrate Customer Focus
As a Key Lead, you'll be responsible for ensuring a quality in-store experience. Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to resolve issues and create a welcoming atmosphere for shoppers.
✨Emphasise Team Leadership Skills
Even though supervisory experience isn't required, showcasing your ability to lead and motivate a team can set you apart. Discuss any instances where you've taken initiative or supported colleagues in achieving goals, as this aligns with the role's responsibilities.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare for scenarios related to store operations, customer service challenges, or team dynamics. Practising your responses will help you convey confidence and poise during the interview.
