At a Glance
- Tasks: Drive sales, manage store operations, and lead a dynamic team.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career growth opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Bachelor's degree or supervisory experience in a customer-facing role.
- Other info: Flexible work environment with a focus on personal development.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You’ll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- Fluency in English
- Strong problem-solving skills
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development
- Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who'll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister Co. - Assistant Manager, Stratford (Westfield) in London employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Assistant Manager, Stratford (Westfield) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Hollister's vibe and values. Familiarise yourself with their latest collections and customer service approach. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the Assistant Manager role, especially around driving sales and managing a team.
✨Tip Number 3
Show off your creativity! Think about how you can contribute to store presentation and customer experience. Bring ideas to the table during your interview about how to enhance the shopping experience at Hollister.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Hollister Co. - Assistant Manager, Stratford (Westfield) in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Make it engaging and relatable!
Tailor Your Application: Make sure to customise your application for the Assistant Manager role. Highlight your relevant experience in retail and any leadership roles you've had. We love seeing how your skills align with our values and mission!
Be Specific About Your Achievements: Use concrete examples to showcase your past successes. Whether it’s driving sales or leading a team, we want to know how you’ve made an impact in previous roles. Numbers and results speak volumes!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Know the Brand Inside Out
Before your interview, dive deep into Abercrombie & Fitch Co.'s brands, especially Hollister. Familiarise yourself with their products, values, and target audience. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your problem-solving skills and ability to drive results. Be ready to discuss how you can motivate and develop your team at Hollister.
✨Emphasise Customer Experience
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to providing exceptional service and driving sales through customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations in a retail environment. Practice responses to questions about managing store operations, handling difficult customers, or implementing creative merchandising strategies. This will show you're ready for the fast-paced challenges of the role.