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For Companies At a Glance
- Tasks: Lead the team to ensure an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion and lifestyle retail.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a supportive culture that celebrates individuality and diversity.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Work 12-16 hours weekly with required availability on weekends and holidays.
The predicted salary is between 24000 - 36000 £ per year.
Our Company Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Our Values Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 12-16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience - No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Meadowhall
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and customer experience philosophy. Understanding their commitment to diversity, inclusion, and customer service will help you align your approach during interviews.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you took initiative or led a team, as this aligns with the Key Lead responsibilities.
✨Tip Number 3
Demonstrate your knowledge of current fashion trends and how they relate to Abercrombie & Fitch's offerings. Being able to discuss relevant trends can set you apart as a candidate who is genuinely interested in the brand.
✨Tip Number 4
Prepare to discuss your adaptability and stress tolerance, especially in a fast-paced retail environment. Think of examples where you've successfully managed multiple tasks or handled challenging situations effectively.
We think you need these skills to ace Hollister - Key Lead, Meadowhall
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Key Lead position. Read through the job description carefully and note the key responsibilities and qualifications required.
Tailor Your CV: Customise your CV to highlight relevant retail experience and skills that align with the Key Lead role. Emphasise any customer service achievements and leadership qualities you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Abercrombie & Fitch Co.'s values. Mention specific examples of how you can contribute to enhancing the customer experience.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Passion for Customer Experience
As a Key Lead, you'll be responsible for ensuring customers have a great in-store experience. Be prepared to share examples of how you've previously enhanced customer satisfaction and what you believe makes a memorable shopping experience.
✨Demonstrate Leadership Skills
Even though supervisory experience isn't required, showcasing your ability to lead and motivate a team is crucial. Think of instances where you've taken initiative or helped others succeed, and be ready to discuss these during the interview.
✨Know the Brand Inside Out
Familiarise yourself with Abercrombie & Fitch's values, products, and target audience. Being able to articulate what the brand stands for and how it aligns with your personal values will impress the interviewers.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare scenarios where you've had to think on your feet or manage multiple tasks effectively, as this role requires a proactive and flexible approach.
