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- Tasks: Lead the team to ensure an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in trendy apparel and accessories.
- Benefits: Enjoy flexible schedules, merchandise discounts, and opportunities for career growth.
- Why this job: Be part of a vibrant team that celebrates individuality and promotes diversity.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Expect to work at least 16 hours weekly, with increased hours during peak times.
Hollister – Key Lead, Ashford Designer Outlet
Join to apply for the Hollister – Key Lead, Ashford Designer Outlet role at Abercrombie & Fitch Co.
Hollister – Key Lead, Ashford Designer Outlet
2 days ago Be among the first 25 applicants
Join to apply for the Hollister – Key Lead, Ashford Designer Outlet role at Abercrombie & Fitch Co.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Opening and closing routine
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No Supervisory/ Management Experience Is Required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who\’ll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Customer Service
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Industries
Retail and Apparel & Fashion
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Hollister - Key Lead, Ashford Designer Outlet employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Ashford Designer Outlet
✨Tip Number 1
Familiarise yourself with Hollister's brand values and product offerings. Understanding their target audience and current fashion trends will help you connect better during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've enhanced customer experiences in previous roles. This is crucial for a Key Lead position where customer satisfaction is key.
✨Tip Number 3
Be ready to discuss your ability to work in a team and lead others, even if you haven't held a formal supervisory role. Highlight any experiences where you've taken initiative or supported your colleagues.
✨Tip Number 4
Prepare questions about the store's operations and team dynamics. This shows your genuine interest in the role and helps you understand how you can contribute to the team's success.
We think you need these skills to ace Hollister - Key Lead, Ashford Designer Outlet
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Key Lead position. Understand the responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant retail experience and skills that match the job requirements. Emphasise any customer service roles or leadership experiences you have had, even if they were informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Abercrombie & Fitch Co.'s brand values. Mention specific examples of how you can contribute to enhancing the customer experience in-store.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Passion for Fashion
As a Key Lead at Hollister, it's essential to demonstrate your enthusiasm for fashion and trends. Be prepared to discuss your favourite brands and styles, and how they resonate with the target audience of kids through millennials.
✨Highlight Customer Service Skills
Since the role focuses on ensuring a quality in-store experience, share specific examples of how you've provided excellent customer service in previous roles. Discuss any challenges you faced and how you overcame them to enhance customer satisfaction.
✨Demonstrate Leadership Potential
Even though supervisory experience isn't required, showcasing your ability to lead and motivate a team can set you apart. Talk about instances where you've taken initiative or helped guide others, even in informal settings.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to think on your feet or manage multiple tasks simultaneously, and be ready to explain your thought process and outcomes.
