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- Tasks: Lead a team to deliver exceptional customer service and drive sales.
- Company: Join Abercrombie & Fitch Co., a global leader in trendy apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant culture that celebrates individuality and creativity.
- Qualifications: Must have at least one year of customer service experience and a positive attitude.
- Other info: Follow us on Instagram @LIFEATANF to see what it's like to work here!
The predicted salary is between 24000 - 36000 £ per year.
Hollister Co. – Brand Representative Lead, St. Davids 2
Join to apply for the Hollister Co. – Brand Representative Lead, St. Davids 2 role at Abercrombie & Fitch Co.
Hollister Co. – Brand Representative Lead, St. Davids 2
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Company Description
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.
Company Description
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.
The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialtourist.com.
Job Description
The Job
Provides great customer service by anticipating and responding to customer’s needs. Possesses an individualized style that relates to customers. Engage customers in a genuine way to drive sales and provide an exciting, fast and easy store experience. Oversees the functions of the stockroom including receiving and processing shipment, merchandise organization and sales floor replenishment. Executes necessary operational functions in the event that a manager is not present.
Brand Representative Leads work schedule requirements vary across countries, but are typically spread across 5 working days weekly. Brand Representative Leads are required to work most Saturdays and some Sundays, and during the weeks of peak holiday.
What You’ll Do
- Delivers Excellence in Customer Experience to Drive Sales
- Communication
- Leads Associates in Maintaining Salesfloor Presentation
- Asset Protection and Shrink
- Policies and Procedures Adherence
- Oversees Stockroom Organization
Qualifications
What it Takes
- At Least One Year of Customer Service Experience
- Work Ethic
- Assertiveness
- Applied Learning
- Attention to Detail
- Analytical Skills
- Adaptability / Flexibility
- Multi-Tasking
- Stress Tolerance
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
SEE WHAT IT’S LIKE TO #WORKATHCO – FOLLOW US ON INSTAGRAM @LIFEATANF
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Other, and Customer Service
-
Industries
Retail and Apparel & Fashion
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Hollister Co. - Brand Representative Lead, St. Davids 2 employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Brand Representative Lead, St. Davids 2
✨Tip Number 1
Familiarise yourself with Hollister's brand values and customer experience approach. Understanding their focus on celebrating individuality and creating a relaxed shopping atmosphere will help you connect with the brand during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Highlighting your ability to anticipate needs and create a positive shopping experience will set you apart.
✨Tip Number 3
Be ready to discuss your adaptability and multi-tasking abilities. The role requires flexibility, especially during peak times, so sharing experiences where you've successfully managed multiple tasks will demonstrate your suitability.
✨Tip Number 4
Network with current or former employees of Abercrombie & Fitch Co. to gain insights into the company culture and expectations. This can provide you with valuable information that could be beneficial during your interview.
We think you need these skills to ace Hollister Co. - Brand Representative Lead, St. Davids 2
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hollister Co.'s brand values and customer experience. Highlight how your personal style aligns with their mission to celebrate individuality and comfort.
Tailor Your CV: Make sure your CV reflects relevant customer service experience, particularly in retail. Emphasise skills like communication, adaptability, and attention to detail that are crucial for the Brand Representative Lead role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Use specific examples from your past experiences to demonstrate how you can deliver excellent customer service and drive sales.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Hollister Co. and its values during the interview. Share how you relate to the brand's mission of celebrating individuality and comfort, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences that showcase your ability to provide excellent customer service. Highlight situations where you anticipated customer needs or resolved issues effectively, as this role heavily focuses on delivering a great customer experience.
✨Be Ready to Discuss Team Leadership
As a Brand Representative Lead, you'll be expected to lead and motivate a team. Be prepared to discuss your leadership style and provide examples of how you've successfully led a team in the past, especially in retail or customer service settings.
✨Understand the Operational Aspects
Familiarise yourself with the operational functions of a retail environment, such as stockroom management and sales floor presentation. Being able to discuss these aspects will show that you are well-rounded and ready to take on the responsibilities of the role.
