At a Glance
- Tasks: Engage customers with great service and stylish advice while maintaining store presentation.
- Company: Join Abercrombie & Fitch Co., a global leader in trendy apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and fosters personal growth.
- Qualifications: Looking for adaptable, detail-oriented individuals with a strong work ethic.
- Other info: Part-time role with potential for brand affiliate opportunities.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviours on the sales floor that translate into closing the sale.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor
- Communication
- Asset Protection and Shrink
- Policies and Procedures
- Training and Development
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister Co. - Brand Representative, Braintree Village employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Brand Representative, Braintree Village
✨Tip Number 1
Familiarise yourself with Hollister's brand identity and values. Understanding their target audience and the lifestyle they promote will help you connect better with customers and demonstrate your fit for the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail-like scenario. Being able to initiate conversations and respond to customer needs is crucial, so the more comfortable you are, the better you'll perform.
✨Tip Number 3
Visit the store before your interview to observe the environment and customer interactions. This will give you insights into the store presentation and customer experience, which you can reference during your discussions.
✨Tip Number 4
Showcase your adaptability and flexibility by preparing examples from past experiences where you've successfully handled multiple tasks or adapted to changing situations. This aligns well with the qualities they're looking for in a Brand Representative.
We think you need these skills to ace Hollister Co. - Brand Representative, Braintree Village
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Hollister Co. is looking for in a Brand Representative. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Customise your CV to reflect your experience in customer service, sales, and teamwork. Use specific examples that demonstrate your adaptability, attention to detail, and work ethic.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the brand. Mention why you want to work for Hollister Co. and how your values align with theirs.
Showcase Your Communication Skills: In both your CV and cover letter, emphasise your ability to communicate effectively. Provide examples of how you've successfully engaged with customers or worked in a team setting.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Style
As a Brand Representative, your personal style is important. Dress in a way that reflects the Hollister brand while also showcasing your individuality. This will help you connect with the company's culture and demonstrate your understanding of their target audience.
✨Engage with Enthusiasm
During the interview, be sure to express your passion for customer service. Share examples of how you've gone above and beyond to assist customers in the past. This will highlight your ability to create a welcoming environment, which is key for this role.
✨Know the Brand
Familiarise yourself with Hollister's products, values, and target demographic. Being able to discuss specific items or campaigns shows that you're genuinely interested in the brand and can effectively communicate its message to customers.
✨Demonstrate Communication Skills
Practice articulating your thoughts clearly and confidently. The ability to initiate conversations and connect with customers is crucial for a Brand Representative. Use role-play scenarios to prepare for common customer interactions you might face on the sales floor.