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For Companies At a Glance
- Tasks: Engage customers with great service and create a welcoming store environment.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and fosters personal growth.
- Qualifications: Looking for adaptable, detail-oriented individuals with a strong work ethic.
- Other info: This is a part-time entry-level role perfect for students!
Hollister Co. – Brand Representative, Bluewater
London, England, United Kingdom
Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor
- Communication
- Asset Protection and Shrink
- Policies and Procedures
- Training and Development
Qualifications
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
What You’ll Get
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
Seniority level
Entry level
Employment type
Part-time
Job function
Sales, Other, and Customer Service
Additional Information Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity employer
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Hollister Co. - Brand Representative, Bluewater employer: abercrombie-fitch-co.
Contact Detail:
abercrombie-fitch-co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Brand Representative, Bluewater
✨Tip Number 1
Familiarise yourself with Hollister's brand identity and values. Understanding their target audience and the lifestyle they promote will help you connect better with customers and demonstrate your fit for the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to initiate and maintain a friendly dialogue is crucial for a Brand Representative, so the more comfortable you are, the better.
✨Tip Number 3
Showcase your adaptability by sharing examples of how you've handled different customer situations in the past. This will highlight your ability to think on your feet and provide excellent service, which is key for this role.
✨Tip Number 4
Visit the store before your interview to observe the environment and customer interactions. This will give you insights into the store presentation and customer experience, allowing you to speak knowledgeably about it during your application process.
We think you need these skills to ace Hollister Co. - Brand Representative, Bluewater
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Brand Representative position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service or retail experience. Use specific examples that demonstrate your ability to engage with customers and provide excellent service, as this is crucial for the role.
Show Your Personality: Hollister Co. values outgoing and stylish individuals. Make sure your application reflects your personality. Use a friendly tone in your cover letter and consider including a brief personal story that showcases your passion for fashion and customer interaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important traits for a Brand Representative.
How to prepare for a job interview at abercrombie-fitch-co.
✨Show Your Style
As a Brand Representative, your personal style is important. Dress in a way that reflects the Hollister brand while also showcasing your individuality. This will help you connect with the company's culture and demonstrate your understanding of their target audience.
✨Engage with Enthusiasm
During the interview, be sure to express your enthusiasm for customer service. Share examples of how you've gone above and beyond to meet customer needs in previous roles. This will highlight your ability to create a positive shopping experience, which is key for this position.
✨Know the Brand
Familiarise yourself with Hollister's products, values, and target demographic. Being able to discuss specific items or campaigns shows that you're genuinely interested in the brand and can effectively represent it on the sales floor.
✨Demonstrate Communication Skills
Practice articulating your thoughts clearly and confidently. The role requires initiating conversations with customers, so showcasing your communication skills during the interview will be crucial. Consider role-playing common customer interactions to prepare.
