At a Glance
- Tasks: Engage customers, provide excellent service, and maintain store presentation.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that values individuality and customer connection.
- Qualifications: Looking for adaptable, detail-oriented individuals with a strong work ethic.
- Other info: Follow us on Instagram @LIFEATANF for insights into our culture.
The predicted salary is between 18000 - 30000 £ per year.
Hollister Co. – Brand Representative, Bentall
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites like abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.
The Brand Representative is highly engaged, providing excellent customer service by anticipating and responding to customer needs. They are outgoing, stylish, helpful, approachable, and warm, capable of initiating conversations and connecting genuinely with customers to prioritize their experience. They demonstrate confident, social behaviors that help close sales.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor
- Communication
- Asset Protection and Shrink
- Policies and Procedures
- Training and Development
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for various benefit programs designed to fit your lifestyle. We are committed to providing simple, competitive, and comprehensive benefits that align with our culture and values.
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team that celebrates your individuality
Follow us on Instagram @LIFEATANF.
Any job offers may be conditional upon your carrying out applicable work visa formalities. You may be contacted to provide necessary documents.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
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Hollister Co. - Brand Representative, Bentall employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Brand Representative, Bentall
✨Tip Number 1
Familiarise yourself with Hollister's brand values and customer experience. Understanding their commitment to quality and comfort will help you connect with customers and demonstrate your alignment with the brand during interviews.
✨Tip Number 2
Showcase your outgoing personality! Engage in conversations with people around you, whether at social events or in retail environments. This will help you develop the confident, social behaviours that are essential for a Brand Representative role.
✨Tip Number 3
Practice your multi-tasking skills in busy environments. Whether it's managing multiple conversations or handling various customer needs, demonstrating your ability to juggle tasks will impress potential employers.
✨Tip Number 4
Network with current or former employees of Abercrombie & Fitch Co. on platforms like LinkedIn. They can provide valuable insights into the company culture and what it takes to succeed as a Brand Representative.
We think you need these skills to ace Hollister Co. - Brand Representative, Bentall
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hollister Co.'s brand values and target audience. This will help you tailor your application to reflect their ethos and demonstrate your understanding of their customer base.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or customer service experience. Showcase specific examples where you've provided excellent customer service or contributed to a positive shopping experience.
Showcase Your Personality: As a Brand Representative, being outgoing and approachable is key. Use your application to convey your personality. Share anecdotes that illustrate your ability to connect with customers and create a welcoming environment.
Tailor Your Application: Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'adaptability', 'attention to detail', and 'work ethic', to demonstrate that you possess the qualities they are looking for.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Style
As a Brand Representative, your personal style is important. Wear something that reflects the Hollister brand while also being comfortable and authentic to you. This will help you connect with the company's culture and demonstrate your understanding of their aesthetic.
✨Engage with Enthusiasm
During the interview, showcase your outgoing personality. Practice initiating conversations and responding to questions with warmth and enthusiasm. This will highlight your ability to connect with customers, which is a key part of the role.
✨Demonstrate Customer Focus
Be prepared to discuss how you would provide excellent customer service. Think of examples from your past experiences where you anticipated customer needs or went above and beyond to ensure a positive experience.
✨Highlight Adaptability
The role requires flexibility and adaptability. Share instances where you've successfully managed multiple tasks or adapted to changing situations. This will show that you can thrive in a dynamic retail environment.