Hollister Co. - Assistant Manager, Trafford

Hollister Co. – Assistant Manager, Trafford at Abercrombie & Fitch Co.

Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel retailer of apparel and accessories. The company operates brands including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with stores across North America, Europe, Asia and the Middle East, plus e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. Abercrombie & Fitch Co. leads with purpose and puts people first.

Job Description

The Assistant Manager is a multi-faceted role that blends business strategy, operations, creativity, and people management. Responsibilities include driving sales by analyzing the business and delivering best-in-class customer service, overseeing daily store operations (including opening and closing routines), and driving efficiency in store processes. The role also involves leveraging creative expertise through floorset updates, styling recommendations, product knowledge, and talent leadership across recruiting, training, engagement, and development. There is an emphasis on promoting from within to grow future store leaders.

What You’ll Do

• Customer Experience
• Drive Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

What It Takes

• Bachelor\\\’s Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Ability to work in a fast-paced and challenging environment
• Team building skills
• Self-starter
• Drive to achieve results
• Multi-tasking
• Fashion interest & knowledge

Additional Information

What You’ll Get

• Benefit programs designed to fit you and your lifestyle
• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Day per Year
• Merchandise Discount
• Private Medical Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development
• Opportunities for Career Advancement (promotion from within)
• A Global Team of People Who\\\’ll Celebrate You for Being YOU

Note: Some listings may show location information or posting dates as part of the job board experience but do not affect eligibility or responsibilities.

Abercrombie & Fitch Co. is an Equal Opportunity employer.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Retail and Apparel & Fashion