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- Tasks: Lead daily store operations, drive sales, and create an amazing customer experience.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion and lifestyle retail.
- Benefits: Enjoy flexible hours, competitive pay, and perks like discounts and paid volunteer days.
- Why this job: Be part of a vibrant team that values creativity, inclusivity, and personal growth.
- Qualifications: A degree or supervisory experience in retail, plus a passion for fashion and teamwork.
- Other info: Opportunities for career advancement with a promote-from-within philosophy.
The predicted salary is between 20800 - 27300 £ per year.
Hollister Co. – Assistant Manager, Liverpool One
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Hollister Co. – Assistant Manager, Liverpool One
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Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You\’ll Do
Customer Experience
Drive Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection
Qualifications
What It Takes
- Bachelor\’s Degree OR one year of supervisory experience in a customer-facing role
- Fluency in English
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Incentive Bonus Program
Paid Time Off
Indefinite Contracts
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Private Medical Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
Pension Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who\’ll Celebrate you for Being YOU
- pending completion of 90 day probationary period
FOLLOW US ON INSTAGRAM @LIFEATANF
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Customer Service
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Industries
Retail and Apparel & Fashion
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Hollister Co. - Assistant Manager, Liverpool One employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Assistant Manager, Liverpool One
✨Tip Number 1
Familiarise yourself with Hollister's brand values and customer experience. Understanding their focus on inclusivity and lifestyle will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Prepare examples of your previous leadership experiences in retail or customer service. Highlight specific instances where you drove sales or improved team performance, as this will demonstrate your capability to fulfil the Assistant Manager role effectively.
✨Tip Number 3
Network with current or former employees of Abercrombie & Fitch Co. to gain insights into the company culture and expectations for the Assistant Manager position. This insider knowledge can give you an edge during the interview process.
✨Tip Number 4
Showcase your passion for fashion and retail during your interactions with the hiring team. Being able to discuss current trends and how they relate to Hollister's offerings can set you apart as a candidate who truly understands the brand.
We think you need these skills to ace Hollister Co. - Assistant Manager, Liverpool One
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Manager position at Hollister Co. Review the job description carefully and think about how your skills and experiences align with their requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service, team management, and sales. Use specific examples that demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail, as well as your commitment to creating an inclusive environment. Mention any previous supervisory experience and how it has prepared you for this role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Passion for Fashion
As an Assistant Manager at Hollister Co., a genuine interest in fashion is crucial. Be prepared to discuss your favourite trends and how they relate to the brand's identity. This will demonstrate your alignment with their values and your ability to connect with customers.
✨Highlight Your Leadership Skills
Since the role involves team management, share specific examples of how you've successfully led a team in the past. Discuss your approach to training and developing staff, as well as how you foster an inclusive environment that encourages collaboration.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Prepare by thinking of examples where you provided exceptional service or resolved conflicts effectively. This will showcase your problem-solving skills and commitment to customer satisfaction.
✨Demonstrate Your Analytical Skills
The role requires driving sales through business analysis. Be ready to discuss how you've used data to inform decisions in previous roles. Highlight any experience you have with sales metrics or inventory management to show your strategic thinking.
