Hollister Co. - Assistant Manager, Eldon Square
Hollister Co. - Assistant Manager, Eldon Square

Hollister Co. - Assistant Manager, Eldon Square

North East Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, drive sales, and enhance customer experiences daily.
  • Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel for all ages.
  • Benefits: Enjoy flexible hours, competitive pay, and perks like discounts and paid volunteer days.
  • Why this job: Be part of a vibrant culture that values creativity, inclusion, and personal growth.
  • Qualifications: A degree or supervisory experience in retail, plus a passion for fashion and teamwork.
  • Other info: Opportunity for career advancement with a promote-from-within philosophy.

The predicted salary is between 24000 - 36000 £ per year.

Hollister Co. – Assistant Manager, Eldon Square

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Hollister Co. – Assistant Manager, Eldon Square

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Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You\’ll Do

Customer Experience

Drive Sales

OMNI Channel Fulfillment

Store Presentation and Sales Floor Supervision

Store & Stockroom Operations

Staffing, Scheduling, and Payroll Management

Training and Development

Communication

Asset Protection

Qualifications

What It Takes

  • Bachelor\’s Degree OR one year of supervisory experience in a customer-facing role
  • Fluency in English
  • Strong problem-solving skills
  • Inclusion & Diversity Awareness
  • Ability to show up in a fast-paced and challenging environment
  • Team building skills
  • Self-starter
  • Drive to achieve results
  • Multi-Tasking
  • Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year, allowing you to give back to your community

Merchandise Discount

Private Medical Insurance Available

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development

Opportunities for Career Advancement, we believe in promoting from within

A Global Team of People Who\’ll Celebrate you for Being YOU

  • pending completion of 90 day probationary period

FOLLOW US ON INSTAGRAM @LIFEATANF

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Customer Service

  • Industries

    Retail and Apparel & Fashion

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Hollister Co. - Assistant Manager, Eldon Square employer: Abercrombie & Fitch Co.

At Abercrombie & Fitch Co., we prioritise our people, offering a vibrant work culture that fosters inclusivity and personal growth. As an Assistant Manager at our Eldon Square location, you'll enjoy competitive benefits, including a quarterly incentive bonus, paid volunteer days, and opportunities for career advancement within a global team that celebrates individuality. Join us to be part of a dynamic environment where your contributions are valued and rewarded.
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Contact Detail:

Abercrombie & Fitch Co. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hollister Co. - Assistant Manager, Eldon Square

✨Tip Number 1

Familiarise yourself with Hollister's brand values and customer experience. Understanding their commitment to inclusivity and quality will help you align your responses during interviews, showcasing that you embody their ethos.

✨Tip Number 2

Prepare examples of your previous leadership experiences, especially in retail or customer service. Highlight how you've successfully managed teams, driven sales, or improved customer satisfaction, as these are key aspects of the Assistant Manager role.

✨Tip Number 3

Showcase your passion for fashion and current trends. Being knowledgeable about the latest styles and how they relate to Hollister's offerings can set you apart, demonstrating your genuine interest in the brand.

✨Tip Number 4

Network with current or former employees of Abercrombie & Fitch Co. to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.

We think you need these skills to ace Hollister Co. - Assistant Manager, Eldon Square

Customer Service Excellence
Sales Analysis
Team Leadership
Staff Training and Development
Operational Efficiency
Problem-Solving Skills
Multi-Tasking
Communication Skills
Fashion Knowledge
Inclusion and Diversity Awareness
Time Management
Creativity in Store Presentation
Adaptability in Fast-Paced Environments
Scheduling and Payroll Management

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Assistant Manager position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or retail management. Use bullet points to make it easy to read, and quantify your achievements where possible, such as sales increases or team performance improvements.

Write a Strong Cover Letter: In your cover letter, express your passion for the brand and the role. Highlight your leadership skills, problem-solving abilities, and any relevant fashion knowledge. Make sure to connect your personal values with those of Abercrombie & Fitch Co. to show you’re a good cultural fit.

Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in a customer-facing role.

How to prepare for a job interview at Abercrombie & Fitch Co.

✨Show Your Passion for Fashion

As an Assistant Manager at Hollister Co., a genuine interest in fashion is crucial. Be prepared to discuss your favourite trends and how you can incorporate them into the store's presentation. This will demonstrate your alignment with the brand's ethos.

✨Highlight Your Leadership Skills

Since the role involves team management, share specific examples of how you've successfully led a team in the past. Discuss your approach to training and developing staff, as well as how you foster an inclusive environment.

✨Prepare for Customer Service Scenarios

Expect questions about handling difficult customer situations. Prepare examples that showcase your problem-solving skills and ability to provide exceptional service, which is key to driving sales and customer satisfaction.

✨Understand the Brand and Its Values

Research Hollister Co. and Abercrombie & Fitch Co. to understand their mission and values. Be ready to explain how you embody these values and how you would contribute to creating a positive shopping experience for customers.

Hollister Co. - Assistant Manager, Eldon Square
Abercrombie & Fitch Co.
A
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