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For Companies At a Glance
- Tasks: Lead the store team to deliver an exceptional customer experience and drive sales.
- Company: Join Abercrombie & Fitch, a global retailer known for stylish apparel and a vibrant culture.
- Benefits: Enjoy flexible schedules, competitive pay, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team that values diversity, creativity, and personal growth.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Must be available weekends and holidays; expect to work at least 16 hours weekly.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
Schedule will vary weekly but should expect to work at least 16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience - No Supervisory/ Management Experience Is Required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Abercrombie & Fitch - Key Lead, Cheshire Oaks employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Cheshire Oaks
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and product lines. Understanding their commitment to quality and customer experience will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlighting your ability to multitask and manage stress effectively will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of Abercrombie & Fitch. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to discuss your availability and flexibility during the interview. Since the role requires weekend and holiday work, demonstrating your willingness to adapt your schedule will show that you're committed to supporting the team's needs.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Cheshire Oaks
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, customer service skills, and any leadership roles you've held. Use bullet points for clarity and focus on achievements that demonstrate your ability to enhance customer experience.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and Abercrombie & Fitch as a company. Mention specific examples of how your skills and experiences make you a great fit for the Key Lead position, particularly in terms of team leadership and customer service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Key Lead role.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Passion for Retail
Abercrombie & Fitch values individuals who are enthusiastic about fashion and customer service. Make sure to express your passion for retail during the interview, sharing any relevant experiences that highlight your love for the industry.
✨Demonstrate Leadership Potential
Even though supervisory experience isn't required, showcasing your ability to lead and motivate others can set you apart. Share examples of times you've taken initiative or helped a team achieve its goals, even in non-managerial roles.
✨Know the Brand Inside Out
Familiarise yourself with Abercrombie & Fitch's brands and their target audiences. Understanding their product lines and brand ethos will help you answer questions more effectively and show that you're genuinely interested in the company.
✨Prepare for Customer Service Scenarios
As a Key Lead, you'll be responsible for ensuring a great customer experience. Be ready to discuss how you would handle various customer service situations, demonstrating your problem-solving skills and commitment to customer satisfaction.
