At a Glance
- Tasks: Deliver exceptional customer service and lead a team to create an exciting store experience.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy a flexible schedule, career advancement opportunities, and comprehensive benefits.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Must have at least one year of customer service experience and strong communication skills.
- Other info: Work in a dynamic environment with a global team that values you for being yourself.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.
Responsibilities
Provides great customer service by anticipating and responding to customer’s needs. Possesses an individualized style that relates to customers. Engage customers in a genuine way to drive sales and provide an exciting, fast and easy store experience. Oversees the functions of the stockroom including receiving and processing shipment, merchandise organization and sales floor replenishment. Executes necessary operational functions in the event that a manager is not present.
Brand Representative Leads work schedule requirements vary across countries, but are typically spread across 5 working days weekly. Brand Representative Leads are required to work most Saturdays and some Sundays, and during the weeks of peak holiday.
What You’ll Do
- Delivers Excellence in Customer Experience to Drive Sales
- Communication
- Leads Associates in Maintaining Salesfloor Presentation
- Asset Protection and Shrink
- Policies and Procedures Adherence
- Oversees Stockroom Organization
Qualifications
- At Least One Year of Customer Service Experience
- Work Ethic
- Attention to Detail
- Analytical Skills
- Adaptability / Flexibility
- Multi-Tasking
- Stress Tolerance
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
SEE WHAT IT’S LIKE TO #WORKATHCO – FOLLOW US ON INSTAGRAM @LIFEATANF
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
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Hollister Co. – Brand Representative Lead, St. Davids 2 employer: Abercrombie & Fitch
Contact Detail:
Abercrombie & Fitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. – Brand Representative Lead, St. Davids 2
✨Tip Number 1
Get to know the brand inside out! Hollister is all about that endless summer vibe, so make sure you can chat about their style and values. This will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd engage with customers. Being able to showcase your ability to create a fun and welcoming atmosphere will definitely impress.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on social media. They can give you insider tips on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to joining a team that celebrates individuality and creativity.
We think you need these skills to ace Hollister Co. – Brand Representative Lead, St. Davids 2
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique style shine through! We want to see the real you, so don’t be afraid to express yourself and show how you relate to our brand.
Tailor Your Application: Make sure to customise your application for the Brand Representative Lead role. Highlight your customer service experience and any relevant skills that match what we’re looking for. It shows us you’re serious about joining our team!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your key experiences and achievements. This makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Abercrombie & Fitch
✨Know the Brand Inside Out
Before your interview, dive deep into Hollister's brand values and mission. Understand how they celebrate individuality and create a comfortable environment for teens. This knowledge will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role heavily focuses on customer service, prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to anticipate needs and create memorable shopping experiences, as this aligns perfectly with what the company is looking for.
✨Dress the Part
Hollister has a distinct style, so make sure your outfit reflects the brand's vibe. Choose something that showcases your personal style while still being professional. This not only shows that you understand the brand but also helps you feel more confident during the interview.
✨Prepare for Situational Questions
Expect questions that assess your adaptability and stress tolerance. Think of scenarios where you've had to multitask or handle difficult situations. Practising these responses will help you demonstrate your analytical skills and work ethic, which are key for the Brand Representative Lead position.