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- Tasks: Supervise and guide associates to create amazing in-store experiences for customers.
- Company: Leading fashion retailer in London with a focus on customer experience.
- Benefits: Sales incentive bonus, flexible hours, and career advancement opportunities.
- Why this job: Join a dynamic team and elevate customer experiences in the fashion industry.
- Qualifications: 1 year of retail experience and strong communication skills required.
- Other info: Flexible schedule including weekends, perfect for students.
The predicted salary is between 24000 - 36000 £ per year.
A leading fashion retailer in London is seeking a Key Lead to ensure quality in-store experiences by supervising and guiding associates.
Candidates should have at least 1 year of retail experience and a high school diploma. The role requires strong customer focus and communication skills, with a flexible schedule that includes weekends.
This position offers various benefits, including a sales incentive bonus and opportunities for career advancement.
Floor Lead — Elevate Customer Experience (PT, Flexible) in London employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Lead — Elevate Customer Experience (PT, Flexible) in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the retailer's values and mission. This way, you can show how your experience aligns with their goals and how you can elevate the customer experience.
✨Tip Number 2
Practice your communication skills! Since this role requires strong customer focus, think of examples from your past retail experience where you’ve gone above and beyond for customers. We want you to shine in your interview!
✨Tip Number 3
Be flexible and ready to discuss your availability! Since the job requires a flexible schedule, be prepared to talk about how you can work weekends and adapt to the store’s needs. It shows you're committed and ready to jump in.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives us a chance to see your enthusiasm for the role right from the start. Don’t miss out!
We think you need these skills to ace Floor Lead — Elevate Customer Experience (PT, Flexible) in London
Some tips for your application 🫡
Show Your Retail Experience: Make sure to highlight your retail experience in your application. We want to see how your past roles have prepared you for leading a team and enhancing customer experiences.
Emphasise Communication Skills: Since this role is all about guiding associates and ensuring great customer service, let us know about your communication skills. Share examples of how you've effectively interacted with customers and team members.
Flexibility is Key: This position requires a flexible schedule, so be upfront about your availability. If you can work weekends or adjust your hours, make sure we know!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Know the Brand Inside Out
Before your interview, make sure you research the fashion retailer thoroughly. Understand their values, latest collections, and customer service approach. This will not only impress the interviewer but also help you align your answers with the company's ethos.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific situations where you enhanced customer experiences or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly. You might be asked to role-play a customer interaction, so think about how you would handle various scenarios and keep the customer’s needs at the forefront.
✨Flexibility is Key
Given the flexible schedule, be prepared to discuss your availability openly. Show enthusiasm for working weekends and adapting to the store's needs. This demonstrates your commitment to the role and willingness to contribute to the team.
