At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing shopping experience.
- Company: Join Abercrombie & Fitch Co., a brand that celebrates individuality.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career growth opportunities.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Be a part of a vibrant culture and develop your leadership skills.
- Qualifications: Customer service experience and a passion for fashion are key.
The predicted salary is between 38000 - 38000 £ per year.
The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Assistant managers drive sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage creative expertise through floorset updates, styling recommendations, and product knowledge. They are also talent leaders, managing recruiting, training, engagement, and development, and are expected to show up each day with their best selves. With a promote‑from‑within philosophy, our assistant managers can grow into the future leaders of our store’s organization.
What You'll Do
- Perform opening and closing routines.
- Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop non‑management staff.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Operate register/point‑of‑sale systems.
- Fulfill omni‑channel orders.
- Represent the brand and exemplify company culture and values.
What It Takes
- Bachelor's degree or one year of supervisory experience in a customer‑facing role.
- Fluency in English.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail‑oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast‑paced and challenging environment.
What You'll Get
- Quarterly incentive bonus program
- Paid time off
- Indefinite contracts
- Paid volunteer day per year, allowing you to give back to your community
- Merchandise discount
- Private medical insurance available
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Pension plan with company match
- Training and development
- Opportunities for career advancement, promoting from within
- A global team of people who celebrate you for being you
*Pending completion of a 90‑day probationary period.
Salary: The starting rate for this position is £38,000.00 annually (i.e., the recruiting pay range for this position is £38,000.00 – £38,000.00). The starting rate and range may be modified in the future.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Assistant Manager - Westfield Stratford City, Hollister in London employer: ABERCROMBIE AND FITCH
Abercrombie & Fitch Co. is an exceptional employer that fosters a vibrant work culture at Westfield Stratford City, where creativity and business acumen thrive. With a strong commitment to employee growth through a promote-from-within philosophy, associates enjoy comprehensive benefits, including paid volunteer days and a supportive environment that celebrates individuality. Join a global team dedicated to excellence in customer service and personal development, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Westfield Stratford City, Hollister in London
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Abercrombie & Fitch's social media and website. This will help you understand their values and how you can align your experience with what they’re looking for.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Assistant Manager role.
✨Tip Number 3
Dress the part! Since this is a fashion-forward brand, make sure your outfit reflects your understanding of current trends. Show them you can represent the brand’s image while being yourself.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Assistant Manager - Westfield Stratford City, Hollister in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for fashion and customer service.
Tailor Your Application:Make sure to customise your application for the Assistant Manager role. Highlight your relevant experience in retail, especially any supervisory roles. We love seeing how your skills align with our needs!
Be Specific About Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven sales or improved customer service in previous roles. Numbers and results speak volumes to us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Know Your Stuff
Make sure you’re well-versed in the latest fashion trends and product knowledge. Brush up on Hollister’s brand values and customer service standards, as this will show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or trained staff in previous roles. Highlight your ability to motivate others and drive results, as this is key for an Assistant Manager position.
✨Be Ready to Analyse
Familiarise yourself with basic sales analysis and reporting. Be prepared to discuss how you would use data to inform decisions and improve store operations, as this is a crucial part of the job.
✨Engage with Enthusiasm
During the interview, demonstrate your passion for customer service and team building. Show that you can balance multiple tasks while maintaining a positive attitude, as this will resonate well with the company culture.
