At a Glance
- Tasks: Lead a dynamic team, drive sales, and deliver top-notch customer service.
- Company: Join Abercrombie & Fitch Co., a brand that values creativity and teamwork.
- Benefits: Enjoy competitive pay, paid time off, and a range of perks including discounts.
- Other info: Be part of a global team that celebrates individuality and promotes from within.
- Why this job: Grow your career in fashion while making a real impact in-store.
- Qualifications: Bachelor's degree or supervisory experience in a customer-facing role required.
The predicted salary is between 38000 - 38000 £ per year.
The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Assistant managers drive sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage creative expertise through floorset updates, styling recommendations, and product knowledge. They are also talent leaders, managing recruiting, training, engagement, and development, and are expected to show up each day with their best selves. With a promote‑from‑within philosophy, our assistant managers can grow into the future leaders of our store’s organization.
What You'll Do
- Perform opening and closing routines.
- Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop non‑management staff.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Operate register/point‑of‑sale systems.
- Fulfill omni‑channel orders.
- Represent the brand and exemplify company culture and values.
What It Takes
- Bachelor's degree or one year of supervisory experience in a customer‑facing role.
- Fluency in English.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail‑oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast‑paced and challenging environment.
What You'll Get
- Quarterly incentive bonus program
- Paid time off
- Indefinite contracts
- Paid volunteer day per year, allowing you to give back to your community
- Merchandise discount
- Private medical insurance available
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Pension plan with company match
- Training and development
- Opportunities for career advancement, promoting from within
- A global team of people who celebrate you for being you
*Pending completion of a 90‑day probationary period.
Salary: The starting rate for this position is £38,000.00 annually (i.e., the recruiting pay range for this position is £38,000.00 – £38,000.00). The starting rate and range may be modified in the future.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Assistant Manager - Westfield London (Shepherd's Bush), a&f employer: ABERCROMBIE AND FITCH
Abercrombie & Fitch Co. is an exceptional employer that fosters a vibrant work culture in the heart of Westfield London, where creativity and business strategy converge. With a strong commitment to employee growth through a promote-from-within philosophy, associates enjoy comprehensive benefits, including paid volunteer days and a supportive environment that celebrates individuality. Join a global team dedicated to excellence in customer service and personal development, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Westfield London (Shepherd's Bush), a&f
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Abercrombie & Fitch's website and social media. This will help you understand their values and how you can align with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you've driven sales in past roles.
✨Tip Number 3
Dress the part! Since you're applying for a fashion-forward role, make sure your outfit reflects your understanding of current trends. Show off your personal style while keeping it professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Assistant Manager - Westfield London (Shepherd's Bush), a&f
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. A bit of creativity can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight your relevant experience that aligns with the Assistant Manager role. Whether it’s your supervisory skills or your knack for driving sales, we want to see how your background fits into our team. Be specific about your achievements!
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A well-written application shows us you’re serious about joining our team at Abercrombie & Fitch.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Abercrombie & Fitch's brand values and current fashion trends. This will not only show your enthusiasm but also help you connect your personal style with the brand’s identity during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully managed a team or trained others. Highlight your ability to motivate and engage staff, as this is crucial for the role.
✨Demonstrate Your Customer Focus
Be ready to discuss how you’ve provided excellent customer service in previous roles. Think of specific instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the expectations of the position.
✨Prepare for Operational Questions
Since the role involves overseeing daily operations, brush up on your knowledge of store processes, inventory control, and sales analysis. Be prepared to discuss how you would handle various operational scenarios to demonstrate your problem-solving skills.
