At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Join the vibrant Hollister team at Liverpool One, where creativity meets strategy.
- Benefits: Enjoy competitive pay, bonuses, discounts, and opportunities for growth.
- Other info: Embrace a fast-paced environment with a supportive global team.
- Why this job: Be a part of a brand that celebrates individuality and promotes from within.
- Qualifications: A degree or supervisory experience in retail, with a passion for fashion.
The predicted salary is between 29120 - 29120 £ per year.
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You’ll Do
- Perform Opening and Closing Routines.
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non‑management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and Exemplify Company Culture and Values.
What It Takes
- Bachelor’s Degree OR one year of supervisory experience in a customer‑facing role.
- Fluency in English.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail‑oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast‑paced and challenging environment.
What You’ll Get
- Quarterly Incentive Bonus Program.
- Paid Time Off.
- Indefinite Contracts.
- Paid Volunteer Day per Year, allowing you to give back to your community.
- Merchandise Discount.
- Private Medical Insurance Available.
- Life and Disability Insurance.
- Associate Assistance Program.
- Paid Parental and Adoption Leave.
- Pension Plan with Company Match.
- Training and Development Opportunities for Career Advancement, we believe in promoting from within.
- A Global Team of People Who’ll Celebrate you for Being YOU.
*pending completion of 90 day probationary period. Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. The starting rate for this position is £29,120.00 - annually (i.e., the recruiting pay range for this position is £29,120.00 - £29,120.00). The starting rate and range may be modified in the future. ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Assistant Manager - Liverpool One, Hollister employer: ABERCROMBIE AND FITCH
At Abercrombie & Fitch, we pride ourselves on being an exceptional employer, particularly for the Assistant Manager role at our Liverpool One location. Our vibrant work culture fosters creativity and collaboration, while our commitment to employee growth ensures that you can advance your career through comprehensive training and development opportunities. With benefits like a quarterly incentive bonus, paid volunteer days, and a strong promote-from-within philosophy, we celebrate individuality and empower our team members to thrive in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Liverpool One, Hollister
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your past experiences in customer service or team management.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows your interest in the role and helps you gauge if the company is the right fit for you. Ask about their approach to training and development, especially since they promote from within.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace Assistant Manager - Liverpool One, Hollister
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. A bit of creativity can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Assistant Manager role. Highlight your relevant experience in customer-facing roles and any supervisory experience you have. We love seeing how your skills align with our values and the job description!
Be Specific About Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive sales and manage teams. Use numbers or examples to show how you’ve made a positive impact in previous roles. We’re all about results!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it shows us you’re serious about joining our team at Hollister!
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Know Your Numbers
Before the interview, brush up on your sales figures and any relevant metrics from your previous roles. Being able to discuss how you drove sales or improved efficiency will show that you understand the business side of the Assistant Manager role.
✨Show Off Your Style Savvy
Familiarise yourself with current fashion trends and be ready to share your thoughts on them. Bring examples of how you've used your creativity in past roles, whether it’s through visual merchandising or styling recommendations.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in training and developing staff. Think of specific examples where you’ve successfully coached someone or improved team performance. This will highlight your ability to lead and engage others.
✨Be Ready for Scenario Questions
Expect questions about how you would handle various situations, like a busy sales floor or a staffing issue. Practise your responses to these scenarios, focusing on your problem-solving skills and customer service approach.
