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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience and drive sales.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy flexible schedules, discounts, bonuses, and career advancement opportunities.
- Why this job: Be part of a dynamic team that celebrates individuality and creativity.
- Qualifications: Retail experience preferred; no management experience needed.
- Other info: Work in a vibrant environment with a supportive global team.
The predicted salary is between 21600 - 36000 £ per year.
Overview
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with over 750 stores across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Responsibilities
- The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor. This includes providing guidance and coaching to Brand Reps and Stock Associates and ensuring store operations run effectively.
- Be part of the store leadership team and drive store performance on the floor through customer experience and achieving daily sales goals.
- Complete opening and closing routines.
- Demonstrate product knowledge and brand awareness.
- Demonstrate business understanding and proactive thinking.
- Maintain attention to detail and proficient use of the Point of Sale system.
- Ensure asset protection and maintain visual displays.
- Utilize system skills to support store operations.
- Manage work schedule requirements to support business needs.
- Assist with peak-time coverage as needed to meet business needs.
Work Schedule
- Schedule will vary weekly, with a minimum of 16 hours per week.
- Required availability on Saturdays and Sundays and certain holidays.
- Hours may increase during peak timeframes to support business needs.
Qualifications
- Education: High School Diploma/G.E.D. equivalent preferred.
- Retail Experience: At least 1 year of retail experience preferred.
- Supervisor/Managerial Experience: No supervisory/management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
What You’ll Get / Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer
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Hollister CO. - Key Lead, Bullring employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister CO. - Key Lead, Bullring
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Hollister's vibe and product range. This way, you can show off your passion for the brand and connect with the team on a personal level.
✨Tip Number 2
Practice your people skills! As a Key Lead, you'll be guiding others, so brush up on your communication and coaching techniques. Role-play with a friend or family member to get comfortable with leading conversations.
✨Tip Number 3
Show your flexibility! The job requires adaptability, especially during peak times. Be ready to share examples of how you've handled busy situations in the past and how you can jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Hollister CO. - Key Lead, Bullring
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for retail and customer service. Make it engaging and relatable!
Tailor Your Application: Make sure to customise your application for the Key Lead position. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our team at Hollister!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Know the Brand Inside Out
Before your interview, dive deep into Abercrombie & Fitch Co.'s brands, especially Hollister. Familiarise yourself with their latest collections, brand values, and target audience. This knowledge will help you demonstrate your passion for the brand and show that you're a great fit for the Key Lead role.
✨Showcase Your Customer Service Skills
As a Key Lead, you'll be responsible for ensuring a top-notch customer experience. Prepare examples from your past retail experiences where you went above and beyond for customers. Highlight your ability to handle difficult situations and how you can coach others to do the same.
✨Demonstrate Leadership Potential
Even if you don't have formal supervisory experience, think of times when you've taken the lead in a team setting. Discuss how you can motivate and guide Brand Reps and Stock Associates to achieve sales goals and maintain store operations effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life retail scenarios, like handling peak times or managing visual displays. Practice your responses to these types of questions, focusing on your problem-solving skills and adaptability. This will show that you're prepared for the dynamic environment at Hollister.
