At a Glance
- Tasks: Engage customers with exceptional service and create a welcoming store environment.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel.
- Benefits: Enjoy a merchandise discount, flexible hours, and career advancement opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Outgoing, adaptable, and detail-oriented individuals are encouraged to apply.
- Other info: Work in a dynamic environment with a supportive global team.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
What You'll Do
- Customer Experience
- Store Presentation and Sales Floor Communication
- Asset Protection and Shrink
- Policies and Procedures
- Training and Development
Qualifications
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
Additional Information
What You'll Get
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister CO. - Brand Representative, Stratford (Westfield) employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister CO. - Brand Representative, Stratford (Westfield)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Hollister's vibe and values. Familiarise yourself with their latest collections and campaigns so you can chat about them confidently. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your people skills! As a Brand Representative, you'll need to connect with customers effortlessly. Role-play with friends or family to get comfortable initiating conversations and responding to customer needs. The more natural it feels, the better you'll perform on the sales floor.
✨Tip Number 3
Dress the part! Show up to your interview in stylish attire that reflects Hollister's aesthetic. This not only demonstrates your understanding of the brand but also gives you a confidence boost. Remember, first impressions matter!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the company. Don’t miss out on this opportunity to join a global team that celebrates individuality!
We think you need these skills to ace Hollister CO. - Brand Representative, Stratford (Westfield)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your style and how you connect with others.
Tailor Your Application: Make sure to customise your application for the Brand Representative role. Highlight your customer service skills and any experience that shows you can create a warm and inviting atmosphere in-store.
Show Your Passion: Express your enthusiasm for the brand and the role. We love candidates who are genuinely excited about fashion and helping customers find what they need, so let that passion come through in your writing!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Abercrombie & Fitch Co.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Know the Brand Inside Out
Before your interview, make sure you research Hollister and Abercrombie & Fitch Co. thoroughly. Understand their values, target audience, and product offerings. This knowledge will help you demonstrate your genuine interest in the brand and show how you can contribute to their mission of providing exceptional customer service.
✨Show Off Your Style
As a Brand Representative, your personal style is part of the job. Dress in a way that reflects the Hollister brand while still being comfortable. This not only shows that you understand the brand's aesthetic but also helps you feel more confident during the interview.
✨Practice Your People Skills
Since the role requires strong communication and social skills, practice engaging with friends or family as if they were customers. Focus on initiating conversations, being approachable, and responding to their needs. This will help you feel more at ease when interacting with the interviewers and demonstrate your ability to connect with customers.
✨Prepare for Situational Questions
Expect questions that assess your adaptability, attention to detail, and work ethic. Think of specific examples from your past experiences where you've successfully handled customer interactions or worked in a team. This will showcase your ability to thrive in a fast-paced retail environment and align with the company's values.
