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For Companies At a Glance
- Tasks: Engage customers, provide exceptional service, and maintain a stylish store environment.
- Company: Join Abercrombie & Fitch Co., a global leader in trendy apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and fosters a fun work culture.
- Qualifications: Looking for adaptable, detail-oriented individuals with strong communication skills.
- Other info: Follow us on Instagram @WORKATHCO to see what it's like to work here!
Company Description
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style.
Job Description
The Hollister associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviours on the sales floor that translate into closing the sale.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor Communication
- Asset Protection and Shrink Policies and Procedures
- Training and Development
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you!
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who’ll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister CO. - Brand Representative, Silverburn employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister CO. - Brand Representative, Silverburn
✨Tip Number 1
Familiarise yourself with the Hollister brand and its values. Understanding their commitment to celebrating individuality and creating a welcoming environment will help you connect with customers and demonstrate your alignment with the brand during your interactions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being outgoing and approachable is key for a Brand Representative, so honing your ability to initiate and maintain conversations will set you apart from other candidates.
✨Tip Number 3
Showcase your personal style when you visit the store or during any interviews. As a Brand Representative, you'll be expected to embody the spirit of the brand, so dressing in a way that reflects Hollister's aesthetic can make a positive impression.
✨Tip Number 4
Be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to meet customer needs, as this will demonstrate your capability to provide exceptional service in line with Hollister's expectations.
We think you need these skills to ace Hollister CO. - Brand Representative, Silverburn
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hollister's brand ethos and values. Highlight your understanding of their commitment to customer experience and how you can embody their spirit of an endless summer in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and retail. Use keywords from the job description, such as 'outgoing', 'stylish', and 'helpful', to demonstrate that you fit the profile they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Share specific examples of how you've provided excellent customer service in the past and how you connect with customers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Brand Representative.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Show Your Style
As a Brand Representative for Hollister, it's essential to reflect the brand's casual and stylish vibe. Wear something that showcases your personal style while aligning with the Hollister aesthetic. This will demonstrate your understanding of the brand and its target audience.
✨Engage with Enthusiasm
During the interview, be sure to express your passion for customer service and connecting with people. Share examples of how you've gone above and beyond to assist customers in previous roles. This will highlight your outgoing nature and ability to create a welcoming environment.
✨Know the Brand
Familiarise yourself with Hollister's values and product offerings. Be prepared to discuss what you love about the brand and how you can contribute to its mission of making teens feel celebrated and comfortable. This knowledge will show your genuine interest in the role.
✨Demonstrate Adaptability
The job requires flexibility and the ability to multitask. Prepare to discuss situations where you've successfully adapted to changing circumstances or handled multiple responsibilities at once. This will reassure the interviewer of your capability to thrive in a dynamic retail environment.
