At a Glance
- Tasks: Engage with customers, provide exceptional service, and maintain a stylish store environment.
- Company: Join Abercrombie & Fitch Co., a global leader in trendy apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and opportunities for career growth.
- Why this job: Be part of a vibrant team that celebrates individuality and fosters a fun work culture.
- Qualifications: Looking for adaptable, detail-oriented individuals with strong communication skills.
- Other info: Potential job offers may require work visa formalities.
Company Description
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids\’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D\’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.
The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites and
Job Description
The Hollister associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
What You\’ll Do
- Customer Experience
- Store Presentation and Sales Floor
- Communication
- Asset Protection and Shrink
- Policies and Procedures
- Training and Development
Qualifications
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
Additional Information
What You\’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you\’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company\’s culture and values, but most importantly – with you!
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
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Hollister CO. - Brand Representative, Shepherd’s Bush (Westfield) employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister CO. - Brand Representative, Shepherd’s Bush (Westfield)
✨Tip Number 1
Familiarize yourself with the Hollister brand and its values. Understanding their commitment to celebrating individuality and creating a welcoming environment will help you connect with customers and align your approach with the brand's ethos.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to initiate and maintain a genuine dialogue is crucial for providing excellent customer service and making customers feel valued.
✨Tip Number 3
Showcase your adaptability and flexibility by being open to different roles within the store. This not only demonstrates your willingness to learn but also highlights your ability to multitask, which is essential in a fast-paced retail environment.
✨Tip Number 4
Get involved in local community events or social media groups related to fashion and retail. Networking with others in the industry can provide valuable insights and connections that may help you stand out as a candidate.
We think you need these skills to ace Hollister CO. - Brand Representative, Shepherd’s Bush (Westfield)
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Hollister's brand values and customer experience. Show that you understand their mission to celebrate individuality and comfort in your application.
Highlight Relevant Skills: Emphasize your adaptability, attention to detail, and strong work ethic in your CV and cover letter. Provide examples of how you've successfully engaged with customers in previous roles.
Craft a Genuine Cover Letter: Write a cover letter that reflects your outgoing personality and ability to connect with customers. Use a friendly tone and express your enthusiasm for the role and the brand.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates your attention to detail and professionalism.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Show Your Outgoing Personality
As a Brand Representative, being outgoing is key. Make sure to showcase your friendly and approachable nature during the interview. Practice initiating conversations and connecting with others, as this will reflect your ability to engage customers.
✨Demonstrate Your Style Awareness
Hollister values individuality and style. Dress in a way that reflects the brand's aesthetic while also being comfortable. This will not only show that you understand the brand but also that you can represent it well on the sales floor.
✨Emphasize Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to anticipate customer needs and respond effectively, as this is crucial for the role. Be ready to discuss how you would create a welcoming environment for shoppers.
✨Be Ready to Discuss Adaptability
The job requires flexibility and adaptability. Think of situations where you've had to adjust quickly to changes or handle multiple tasks at once. Share these experiences to demonstrate your ability to thrive in a dynamic retail environment.