At a Glance
- Tasks: Lead daily store operations, drive sales, and create an amazing customer experience.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail with a focus on quality and comfort.
- Benefits: Enjoy flexible hours, competitive pay, paid time off, and discounts on merchandise.
- Why this job: Be part of a vibrant team that values inclusion, creativity, and personal growth.
- Qualifications: Bachelor's degree or one year of supervisory experience; passion for fashion is a plus!
- Other info: Opportunities for career advancement and a supportive work culture await you!
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You’ll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfilment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
What It Takes
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- Fluency in English
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development
- Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who’ll Celebrate you for Being YOU
*pending completion of 90 day probationary period
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister CO. - Assistant Manager, Liverpool One employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister CO. - Assistant Manager, Liverpool One
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch Co.'s brand values and culture. Understanding their commitment to inclusivity and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive results and foster a positive team environment will resonate well with the hiring managers.
✨Tip Number 3
Research current trends in fashion and retail, particularly those relevant to Hollister. Being able to discuss these trends and how they can impact sales will demonstrate your passion for the industry and your proactive approach.
✨Tip Number 4
Network with current or former employees of Abercrombie & Fitch Co. to gain insights into the company culture and expectations for the Assistant Manager role. This insider knowledge can give you an edge during the interview process.
We think you need these skills to ace Hollister CO. - Assistant Manager, Liverpool One
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and qualifications of the Assistant Manager position at Abercrombie & Fitch Co. This will help you tailor your application to highlight relevant experiences.
Craft a Tailored CV: Make sure your CV reflects your experience in customer service, team management, and sales. Use specific examples that demonstrate your problem-solving skills and ability to thrive in fast-paced environments.
Write a Compelling Cover Letter: In your cover letter, express your passion for fashion and retail, and explain how your background aligns with the company's values. Highlight your leadership skills and your commitment to creating an inclusive environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Understand the Brand
Before your interview, take some time to research Hollister and Abercrombie & Fitch Co. Understand their brand values, target audience, and product offerings. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples of your previous leadership experiences, focusing on how you've motivated and developed team members. Highlight your ability to create an inclusive environment that aligns with the company's values.
✨Demonstrate Customer-Centric Thinking
The role requires a strong focus on customer experience. Be ready to discuss how you've previously driven sales through exceptional customer service. Share specific instances where you resolved customer issues or enhanced their shopping experience.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle challenges in a fast-paced environment. Practice responses that showcase your critical thinking and adaptability, especially in scenarios related to store operations and team management.