At a Glance
- Tasks: Lead daily store operations, drive sales, and create an amazing customer experience.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail with a focus on quality and comfort.
- Benefits: Enjoy flexible hours, competitive pay, paid time off, and discounts on merchandise.
- Why this job: Be part of a vibrant team that values inclusion, creativity, and personal growth.
- Qualifications: Bachelor's degree or one year of supervisory experience; passion for fashion is a plus!
- Other info: Opportunities for career advancement and a supportive community await you!
The predicted salary is between 24000 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day to create an inclusive place of belonging for their team and customers.
With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You'll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- Fluency in English
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
What You'll Get
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development
- Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who'll Celebrate you for Being YOU
*pending completion of 90 day probationary period
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister CO. - Assistant Manager, Bentall employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister CO. - Assistant Manager, Bentall
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch Co.'s brand values and culture. Understanding their commitment to inclusivity and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive results and foster a positive team environment will resonate well with the hiring managers.
✨Tip Number 3
Research current trends in fashion and retail, particularly those relevant to Hollister. Being able to discuss these trends and how they can impact store operations will demonstrate your passion and knowledge for the role.
✨Tip Number 4
Network with current or former employees of Abercrombie & Fitch Co. to gain insights into the company culture and expectations for the Assistant Manager role. This can provide you with valuable information that can set you apart from other candidates.
We think you need these skills to ace Hollister CO. - Assistant Manager, Bentall
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Assistant Manager position at Hollister. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service, team management, and sales. Use specific examples that demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail, as well as your commitment to creating an inclusive environment. Mention specific achievements from your previous roles that relate to the responsibilities of the Assistant Manager.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Understand the Brand
Before your interview, take some time to research Hollister and Abercrombie & Fitch Co. Understand their brand values, target audience, and product offerings. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples of your past experiences in leadership roles, focusing on how you've motivated and developed team members. Highlight your ability to create an inclusive environment that aligns with the company's values.
✨Demonstrate Customer Service Excellence
Customer experience is key in this role. Be ready to discuss how you've handled challenging customer situations in the past and what strategies you used to ensure customer satisfaction. Show that you understand the importance of providing exceptional service.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to multitask in a fast-paced environment. Practice responses that showcase your critical thinking and adaptability, as these are crucial traits for an Assistant Manager.