Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy flexible schedules, discounts, bonuses, and career growth opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Retail experience preferred; passion for customer service is key.
- Other info: Work in a dynamic environment with a supportive global team.
The predicted salary is between 21600 - 36000 £ per year.
Company Description: Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description: The Key Lead is responsible for ensuring all customers receive quality in‐store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do:
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements: Schedule will vary weekly but should expect to work at least 16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications:
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience - No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi‐Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
What You'll Get:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANFAbercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister - Key Lead, St. James Quarter in Edinburgh employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, St. James Quarter in Edinburgh
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hollister's products and values. This way, when you chat with the hiring team, you can show off your passion and understanding of what they stand for.
✨Tip Number 2
Practice your communication skills! As a Key Lead, you'll need to interact with customers and guide your team. Try role-playing scenarios with friends or family to boost your confidence before the interview.
✨Tip Number 3
Show your leadership potential! Even if you haven't held a managerial role before, think of times when you've taken charge or helped others. Share these experiences during your interview to highlight your ability to lead.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Hollister - Key Lead, St. James Quarter in Edinburgh
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for retail and customer service. Make it engaging and relatable!
Tailor Your Application: Make sure to customise your application for the Key Lead position. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when you get straight to the good stuff without unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Know the Brand Inside Out
Before your interview, dive deep into Abercrombie & Fitch Co.'s brands, especially Hollister. Familiarise yourself with their product lines, values, and target audience. This knowledge will help you demonstrate your passion for the brand and how you can contribute to enhancing the customer experience.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experiences, even if they’re not supervisory roles. Highlight specific situations where you provided excellent customer service or contributed to team success. This will show that you understand the importance of a quality in-store experience.
✨Demonstrate Leadership Potential
As a Key Lead, you'll be guiding others. Share examples of when you've taken initiative or led a project, even informally. This could be as simple as training a new colleague or suggesting improvements in store operations. It’s all about showing you can inspire and support your team.
✨Prepare Questions That Matter
Think of insightful questions to ask during your interview. Inquire about the store's goals, team dynamics, or how they measure success in customer experience. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
