At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Join the vibrant team at Hollister in Bullring, known for its inclusive culture.
- Benefits: Enjoy competitive pay, bonuses, discounts, and opportunities for growth.
- Other info: Embrace a fast-paced environment and develop your leadership skills.
- Why this job: Be a part of a brand that values creativity and promotes from within.
- Qualifications: A degree or supervisory experience in retail, with a passion for fashion.
The predicted salary is between 29120 - 29120 £ per year.
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You’ll Do
- Perform Opening and Closing Routines.
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non‑management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and Exemplify Company Culture and Values.
What It Takes
- Bachelor’s Degree OR one year of supervisory experience in a customer‑facing role.
- Fluency in English.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail‑oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast‑paced and challenging environment.
What You’ll Get
- Quarterly Incentive Bonus Program.
- Paid Time Off.
- Indefinite Contracts.
- Paid Volunteer Day per Year, allowing you to give back to your community.
- Merchandise Discount.
- Private Medical Insurance Available.
- Life and Disability Insurance.
- Associate Assistance Program.
- Paid Parental and Adoption Leave.
- Pension Plan with Company Match.
- Training and Development Opportunities for Career Advancement, we believe in promoting from within.
- A Global Team of People Who’ll Celebrate you for Being YOU.
*pending completion of 90 day probationary period. Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. The starting rate for this position is £29,120.00 - annually (i.e., the recruiting pay range for this position is £29,120.00 - £29,120.00). The starting rate and range may be modified in the future. ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Assistant Manager - Bullring, Hollister in Birmingham employer: ABERCROMBIE AND FITCH
At Abercrombie & Fitch, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of Bullring. Our commitment to employee growth is evident through our promote-from-within philosophy, comprehensive training programmes, and a supportive environment that celebrates individuality. With competitive benefits including a quarterly incentive bonus, paid volunteer days, and private medical insurance, we ensure our team members feel valued and empowered to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Bullring, Hollister in Birmingham
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience in customer service or team management. We want to hear your stories!
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the brand's style while still being professional. First impressions matter, and looking the part can boost your confidence during the interview.
✨Tip Number 4
Follow up after your interview with a thank-you email. Mention something specific from your conversation to remind them of your enthusiasm for the role. It shows you're proactive and genuinely interested in joining their team!
We think you need these skills to ace Assistant Manager - Bullring, Hollister in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your creativity and passion for fashion. Remember, this role is all about people management and customer service, so a friendly tone can go a long way.
Tailor Your Application:Make sure to tailor your application to the Assistant Manager role specifically. Highlight your relevant experience in customer-facing roles and any supervisory experience you have. We love seeing how your skills align with our values and the responsibilities of the position!
Be Results-Driven:In your application, emphasise your drive to achieve results. Share examples of how you've successfully managed teams or improved sales in previous roles. We’re looking for candidates who can analyse business performance and contribute to our success!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Hollister!
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Know Your Numbers
Before the interview, brush up on your sales figures and any relevant metrics from your previous roles. Being able to discuss how you’ve driven sales or improved efficiency will show that you understand the business side of the Assistant Manager role.
✨Show Off Your Creativity
Prepare examples of how you've used your creative skills in past positions. Whether it’s a successful floorset update or a unique styling recommendation, showcasing your ability to think outside the box will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Think of specific instances where you’ve trained or developed team members. Highlighting your experience in coaching and building a strong team will align perfectly with the company’s promote-from-within philosophy.
✨Be Customer-Centric
Prepare to discuss how you’ve provided excellent customer service in the past. Share stories that illustrate your strong customer focus and how you’ve handled challenging situations to ensure customer satisfaction.
